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ACCC Member Portal FAQ

If you are an ACCC member, once you login, navigate to the top right-hand section of the page, and click on Groups. Click on the group you are trying to access and post by sharing an update. Posts appear in chronological order.

How to Log In and Update Your Profile:

My Account

I did not receive an email with my login information. What do I do?

If you did not receive an email, please visit our login page and click on ‘Reset Password’. This will trigger our system to send you an email to set up an account. If you continue to have trouble, please contact us at

How can I update my contact information?

Click on the link here to get to the login page. Once you login, you will land on the “My Profile” page. You can view and update your contact information here.

How to Log In and Update Your Profile:

Why am I being asked to login to the ACCC website?

In order to access the eLearning platform and ACCCeXchange, you will now need to be logged into our website. 

Why do I need to indicate my areas of concentration in My Profile?

Indicating your areas of concentration allows ACCC to better communicate with you based on your interests.

I am not receiving emails related to ACCC meetings and educational resources, or bi-weekly newsletters. What do I do?

ACCC is aware that many institutions have firewalls that may block ACCC emails from being delivered to your inbox. To help solve this issue, please forward these whitelisting instructions to your IT department to ensure successful delivery. 


I am interested in becoming an ACCC member. Where can I learn about membership categories and how to join?

ACCC has membership options for cancer programs, health systems, and individuals. If you are employed by a company, you may join as an individual. If your company is a corporate member of ACCC, you are eligible to receive member benefits.  The full list of supporters is here. If you still have questions email us at

Where can I find out more about the benefits of ACCC membership?

When you visit the Join page, select a category to see the benefits for each category.

How do I know if my cancer program or practice is an ACCC Cancer Program Member?

ACCC Cancer Program Members are all listed on the website. Visit the homepage at and scroll to the Find an ACCC Cancer Program Member directory. Members are listed by state. Questions? Email

I am an ACCC Delegate Representative. Where can I update my contacts list and member profile?

As a Delegate Representative when you login to your profile, visit “Company Information” on the left side of options and click Edit.

Does ACCC have volunteer committees? How can I learn more about how to become involved?

There are numerous ways to get involved. Go here for a list of committees and a volunteer interest form.

Online Learning

How do I access the new ACCCeLearning platform?

You may access the platform by visiting our eLearning page where you'll be able to see all of the courses that we offer. Use the same login credentials you created for the ACCC website.

Where can I find my login credentials to access ACCC member-only content and the eLearning Platform?

Your username is set to your preferred email address, typically your work email address. If you have forgotten your password, please click 'Reset Password' on the login page to request it be reset.

Do I need to be a member to access all of the coursework?

No. There is plenty of content available for members and non-members. The Financial Advocacy Boot Camp are the only courses available to just members.

Is my coursework from the previous eLearning platform still accessible?

No. Any in-progress coursework from our old system had not been transferred over.

I am using Internet Explorer and am unable to view course content on the eLearning platform.

The eLearning platform works optimally with recent browsers like Microsoft Edge, Chrome or Firefox. Please use one of these browsers instead of Internet Explorer, which Microsoft no longer supports or updates.


Where can I learn more about speaking or exhibiting at your conference?

For information on speaking at one of our conferences, please contact Monique Marino, Senior Director, Editorial Content & Strategy at For exhibiting, please contact Corporate Relations at

Where can I find a list of your upcoming meetings?

Visit our calendar of events for the most up to date information on upcoming meetings.


How do I access and post a message to ACCCeXchange?

If you are an ACCC member, once you login at, click on the "Communities" drop-down on the top naviation and select "My Communities". Once you're on this new page, click on "All Member Community" and you will be brought to the main discussion forum. To start a new discussion, click on the "Discussion" tab and then on "Post New Message" to get started.

How can I update my email preferences in ACCCeXchange?

All members are automatically subscribed to receive a daily digest email of all new posts. You can change the frequency at any time by navigating to your "Profile", clicking on "My Account", and selecting "Community Notification". Here, you will have the ability to change your email frequency.

How can I share a file?

To share a file, navigate the "Library" tab within the community, and then click on "Create Entry".

How can I access back issues of the Oncology Issues journal?

Please email Chidi Ike, Content Manager, for access to back issues.