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Financial Advocacy Guidelines

ACCC Financial Advocacy Services Guidelines

ACCC has developed the Financial Advocacy Services Guidelines to support the goal of proactively addressing financial issues along the cancer care continuum to help patients gain access to high-quality care for a better quality of life.

These guidelines have been developed with the input and guidance of the Advisory Committee for the ACCC Financial Advocacy Network and financial advocates working on the frontlines of care.

As the healthcare landscape continues to change and the role of oncology financial advocates evolves, ACCC offers these guidelines to assist programs in strengthening their financial advocacy services and to complement the resources available through the ACCC Financial Advocacy Network.
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Financial Advocacy Guidelines Cover
begin-quoteI am excited about the possibilities we can offer our patients! I appreciate your guidance and efforts to help us navigate the financial paths for our patients.

Tricia V. Smith, CRCS
Special Program Financial Specialist
Inova Schar Cancer Institute  end-quote

From Oncology Issues

  •  Improving Fertility Preservation Discussions for Adolescent and Young Adult Male Oncology Patients
    Jacqueline N. Casillas; Roy L. Kao; Joshua Macadangdang; Emma Lidington; Melody S. Hsu; Hilary Gan; Gavin D. Roach; Shivani Upadhyay; Neha G. Vaghasia; Joanna J. Gell; Elizabeth A. Van Dyne; Ning Li; Grace Sund; Theodore B. Moore
    Fertility preservation is an increasing concern for adolescent and young adult (AYA) patients with cancer. However, not all newly diagnosed males discuss fertility preservation with a healthcare provider before treatment. This quality improvement project describes the oncofertility program development that was part of a larger goal to develop an AYA oncology program at our institution, the University of California Los Angeles (UCLA) Mattel Children’s Hospital.
  •  Compliance: Multidisciplinary Clinic Visits
    By Cindy Parman, CPC, CPC-H, RCC
    A multidisciplinary approach allows the formation of partnerships between expert professionals that extends beyond the boundaries of their individual specialties, reduces the potential for miscommunication, and eliminates the fragmentation of services that was once common in cancer care.
  •  Views: The Power of Productivity: Spreadsheet Analysis for Streamlined Cancer Care
    Lyni Nowak, FNP-c, CBCN, OCN, BCIM
    The Susan P. Wheatlake Regional Cancer Center lacked the infrastructure to fund survivorship and navigation software, but still needed to assess how to meet needs, procure service affiliations, and facilitate access to services in a fiscally responsible manner.
  •  Passionate Financial Support —An Antidote for Financial Toxicity
    Michael J. Reff, RPH, MBA; Hannah B. Peabody, CPHT; and Deborah R. Walters, RN, OCN
    Faced with the ever-growing cost of oral chemotherapy, our TPRxC team is passionate about securing financial support for our patients.
  •  Closing a Gap in Cancer Care
    By Jan Akervall, MD, PhD; Jan Parslow, RN, MS, CCRP, OCN; Erin Maxon, MS, RD, CNSC; Nathan Tonlaar, MD; and Thomas Lanni Jr., MBA, FACE
    By implementing a weekly outpatient nutrition clinic for patients with head and neck cancer, this 2014 ACCC Innovator Award winner improved patient quality of life and reduced the cost of care.
  •  Bridging the Psychosocial and Financial: A Model for Decreasing Patient Distress, While Ensuring Your Program’s Financial Viability.
    Bridging the Psychosocial and Financial
  •  2016 FAN Learning Labs: Practical Strategies to Address Financial Toxicity
    Cancer programs are all on different parts of an ongoing journey to provide better financial counseling, navigation, and advocacy services to patients. Since 2011, ACCC has led national efforts to provide practical education, training, tools, and resources through its Financial Advocacy Network (FAN) initiative.
  •  The Study of High-Cost Oncology Patients to Improve Care & Curb Costs
    Matthew A. Manning, MD
    This article shares how Cone Health System identified high-cost patients, or “hot-spotters,” and put processes and systems in place to not only improve care for these patients but also reduce costs.
  •  A Community Comes Together to Help Patients with Cancer
    Patricia Inama Roda, MSN, BS, RN, and Jaime Fritchman, BS
    The Lancaster General Health Foundation has one fund that is devoted solely to supporting the financial needs of patients receiving treatment at the Cancer Institute: the Cancer Patient Support Fund.
  •  2015 FAN Learning Labs
    Cancer patients frequently experience financial burden and distress because of the high out-of-pocket costs associated with their treatments, the indirect and non-medical costs related to medical care, and the potential for lost income or employment while undergoing treatment.
  •  Exploring the Issue of Cancer Drug Parity
    Tracy C. Wyant, RN-BC, MSN, AOCN, CHPN
    Understanding the magnitude and underlying considerations surrounding the multidimensional and controversial issue of cancer drug parity is important for evaluating the value of cancer treatments and the impact of related legislative efforts.

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