Home / Learn / Financial Advocacy / Financial Advocacy Guidelines

Financial Advocacy Guidelines

ACCC Financial Advocacy Services Guidelines

In 2018 ACCC developed the Financial Advocacy Services Guidelines to support cancer programs and practices with proactively addressing patients’ financial concerns along the cancer care continuum, so patients can access high-quality care for a better quality of life. These guidelines were developed with the input and guidance of the ACCC Financial Advocacy Network Advisory Committee and financial advocates working on the frontlines.

As the healthcare landscape continues to change and the role of oncology financial advocates evolves, ACCC’s Financial Advocacy Network is collaborating with its partners to update these guidelines using a consensus-based process.

ACCC is seeking nominations of individuals to participate in this consensus-based process to update the Financial Advocacy Guidelines. Participants will be recognized and acknowledged by name in the resulting guidelines and any related publication(s). Eligible individuals will have extensive knowledge of financial advocacy programs and services in oncology and the populations they are intended to serve. Knowledge should have been gained through employment, advocacy, academic research, and/or personal experience of receiving financial advocacy services as a patient or caregiver. ACCC is seeking nominees within the following roles:

  • Dedicated oncology financial advocacy staff (e.g., advocates, navigators, counselors, etc.): You are employed by a clinical cancer program, hospital system, private practice, or other clinical care organization, and your sole or primary professional job is to help prevent or reduce financial toxicity among people with cancer via financial advocacy services. These services may include, but are not limited to, helping patients enroll in Medicaid; optimizing insurance; accessing independent charity-funded programs, such as hospital-based funds; leveraging manufacturer-based co-pay and patient assistance programs; and meeting patients’ basic needs.
  • Multidisciplinary cancer care staff: You serve in a clinical or administrative position on the multidisciplinary team, and your role provides services related to mitigating the financial toxicity of cancer care (e.g., physicians, nurses, pharmacists, revenue cycle/prior-authorization specialists, patient navigators, administrators, others).
  • Community-based financial advocates: You are employed by a nonprofit patient advocacy organization, and your primary role involves the delivery of financial advocacy services to people with cancer.
  • Financial advocacy subject matter experts: You are an academic researcher, quality improvement specialist, and/or other with published or demonstrated expertise in financial advocacy.
  • Patients and patient advocates: You are an individual with direct and/or indirect expertise on patients’ experience with financial advocacy services (e.g., nonprofit group representatives, patients serving in an advocacy role or on a steering committee or board related to cancer care, helpline volunteers, etc.).

Nominate yourself or a colleague

Financial Advocacy Guidelines Cover


The current edition of the Financial Advocacy Services Guidelines was developed by the Financial Advocacy Guidelines Task Force.


I am excited about the possibilities we can offer our patients! I appreciate your guidance and efforts to help us navigate the financial paths for our patients.

— Tricia V. Smith, CRCS
Special Program Financial Specialist
Inova Schar Cancer Institute


From Oncology Issues

Our Supporters

Cornerstone Partners

bms-200x80 Pfizer-200x80

Silver Partners

Daiichi-Sankyo-220x80 genentech-200x80 Janssen-179x80

Program Partners

cancercare-200x80 aonn-280x80 npaf-200x80Triage Cancer