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Financial Advocacy Guidelines

ACCC Financial Advocacy Services Guidelines

ACCC has developed the Financial Advocacy Services Guidelines to support the goal of proactively addressing financial issues along the cancer care continuum to help patients gain access to high-quality care for a better quality of life.

These guidelines have been developed with the input and guidance of the Advisory Committee for the ACCC Financial Advocacy Network and financial advocates working on the frontlines of care.

As the healthcare landscape continues to change and the role of oncology financial advocates evolves, ACCC offers these guidelines to assist programs in strengthening their financial advocacy services and to complement the resources available through the ACCC Financial Advocacy Network.

Access a summary of questions asked and answered during the live ACCC Financial Advocacy Services Town Hall webinar.
Financial Advocacy Guidelines Cover
begin-quoteI am excited about the possibilities we can offer our patients! I appreciate your guidance and efforts to help us navigate the financial paths for our patients.

Tricia V. Smith, CRCS
Special Program Financial Specialist
Inova Schar Cancer Institute  end-quote

From Oncology Issues

  • Trending Now in Cancer Care
    Alexandria Howson, PhD
    Rather than fielding its annual Trending Now in Cancer Care survey while cancer programs were experiencing unprecedented challenges due to the extended public health emergency, ACCC chose to facilitate conversations with its members to capture the lived experiences of the most pertinent issues impacting oncology practice and care delivery.
  •  Expanding Patient Access to Cancer Care Services
    Kelley D. Simpson, MBA; Stacy Melvin, MHA; and Sue Fletcher, RN
    Key results from a national survey show a range of new initiatives.
  •  After the Outbreak: Preparing for the Return of Cancer Cases
    Matthew Strum, MBA, and Jessica Turgon, MBA
    Cancer programs are facing multiple challenges related to treating patients in a COVID-19 environment. Cancer programs need to deploy systems and processes to help navigate these patients into the healthcare system and to work through the backlog of new patients with cancer as quickly as possible within existing resources.
  •  Compliance: What Telehealth May Look Like in 2021
    Teri Bedard, BA, RT(R)(T), CPC
    The 2021 Medicare Physician Fee Schedule proposed the following changes specific to telehealth.
  •  Views: Helping Patients Access Free Mobile Phones and Cell Service
    Amy Elgin
    Our only means of contact with a patients was through his friend who lived near the abandoned house the patient stayed in and who could take his phone to the patient if needed. After a quick search online, I found two websites that offered cell phones to low-income patients at little to no cost to them.

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