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HEALTH LITERACY

Health literacy is defined as "the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions."1 The skills required encompass reading, listening, analytics, numeracy, and decision-making, plus the ability to navigate a complex and changing healthcare delivery system. Healthcare providers, patients, and other stakeholders have important roles in health literacy.


According to the Centers for Disease Control and Prevention (CDC):2


Anyone who provides health information and services to others, such as a doctor, nurse, dentist, pharmacist, or public health worker, also needs health literacy skills to

  • Help people find information and services
  • Communicate about health and healthcare
  • Process what people are explicitly and implicitly asking for
  • Understand how to provide useful information and services
  • Decide which information and services work best for different situations and people so they can act

Given the increasing complexity of cancer diagnosis, treatment, follow-up with survivorship care plans, health literacy is integral to delivery of patient-centered care.



Featured Program: Let's Be Clear: Communicating to Improve the Cancer Patient Experience


With this education project ACCC seeks to help cancer programs across the country to improve survivorship programming through the application of the health literacy principles.


Interactive eCourse


Health Literacy & Clear Communication is a dynamic eCourse that delivers simple methods to improve patient-provider communications. Engage with oncology-specific exercises, activities, and situations and receive real-time feedback and suggestions to put evidence-based strategies into practice.

From the ACCCBuzz Blog

Highlights From Volume 40, Number 6 Oncology Issues

Highlights From Volume 40, Number 6 Oncology Issues

December 16, 2025

This installment of Oncology Issues emphasizes collaboration, whether between oncology and other medical specialties, between surgeons, or between the cancer care community and policy makers.

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A One-Stop Breast Clinic Improves Time to Diagnosis and Patient Satisfaction

July 31, 2024

ACCCBuzz spotlights St. Luke’s University Health Network, St. Luke’s Cancer Center, one of the recipients of the 2024 ACCC Innovator Award.

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Recognizing Implicit Bias and Ways to Overcome It

July 25, 2024

Explore the effects of implicit bias on patient care through the lens of the second of three vignettes featured in the Association of Cancer Care Centers' Personalizing Care Video Series.

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LYTE: Living Your Truth Empowered

July 23, 2024

LYTE is a non-profit organization that aims to meet the needs of a growing and diverse breast cancer survivor community by providing expert health and wellness coaching.

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A Call to Reimagine Community Engagement and Equity in Cancer

By Jessica Ridge
July 10, 2024

In honor of Juneteenth, ACCC President Dr. Nadine J. Barrett and AACI President Dr. Robert A. Winn engaged in an empowering conversation about a shared organizational goal to advance equitable cancer care.

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#BlackFamCan: The Role of Family and Faith

By Rachel Radwan
June 27, 2024

The panel at the FDA OCE 4th Annual National Black Family Cancer Awareness Week, Engaging the Generations Conversation on Cancer, forum, explores family and faith in cancer care.

CANCER BUZZ Podcasts

[PODCAST] Ep 61: CLL Patient Education in Transitional Times

June 29, 2021

As the COVID-19 pandemic recedes and restrictions loosens for most of the U.S., we'll discuss how patient education has become even more critical during this transition.

CANCER BUZZ TV

Defining and Managing Erythropoietin Stimulating Agents (ESAs) Failure in Patients with Low-Risk MDS – [Video Podcast] Ep 44

July 11, 2024

In this episode, CANCER BUZZ speaks with Steven Gilmore, PharmD, BCOP, Senior Manager of Clinical Content in Pharmacy and Clinical Programs with McKesson Specialty Health, and Christopher Benton, MD, hematologist and medical oncologist at Rocky Mountain Cancer Centers, to review key considerations and emerging trends for the treatment of anemia in the low-risk MDS population.

Promoting Equitable Care through the 4R Oncology® Model - [Video Podcast] Ep 43

June 28, 2024

In this episode, CANCER BUZZ TV speaks with Tom Lycan, DO, MHS, assistant professor of Hematology & Oncology at the Wake Forest School of Medicine, about a practical tool that can provide a care plan roadmap for providers and patients to mitigate precision medicine disparities.

From Oncology Issues

Implementing an e-Advisory Council in the COVID-19 Era

Implementing an e-Advisory Council in the COVID-19 Era

Julie Bulger

When the COVID-19 public health emergency heightened, everyone’s priorities shifted and the Patient and Family Advisory Council moved to the virtual space.

ePROs: Lighting the Way to Improved Outcomes Efficiency and Patient Experience

ePROs: Lighting the Way to Improved Outcomes Efficiency and Patient Experience

Amanda Patton, MA

Highlands Oncology Group took key steps toward implementing an ePRO platform aimed at reducing emergency department utilization and unplanned hospitalization, while improving the patient’s quality of life.

Collaborative Care: A Solution for Increasing Access to Psychosocial Care in Cancer Programs and Practices

Collaborative Care: A Solution for Increasing Access to Psychosocial Care in Cancer Programs and Practices

By Carrie C. Wu, MD, et al.

The Collaborative Care Model uses the stepped care approach, enabling a flexible and personalized treatment approach that aligns with each patient’s specific needs.

3-D Virtual Reality Takes Patient Education to the Next Level

3-D Virtual Reality Takes Patient Education to the Next Level

Douglas E. Holt, MD

In 2019, at the University of Colorado, Douglas Holt, MD, led the effort to implement and study the use of virtual reality within the clinic for patient education in oncology.

References

1. Nielsen-Bohlman L, Panzer AM, Kindig DA (eds). Health Literacy: A Prescription to End Confusion. Institute of Medicine Committee on Health Literacy. Washington, DC: National Academies Press; 2004.

2. Centers for Disease Control and Prevention. What is Health Literacy?