Rezena Aceret, BSN, RN, OCN, is the Quality Coordinator and BMT Data Manager at Alba Bates Summit Medical Center, Sutter Health. She has 20 years of clinical experience, as a supervisor, clinical instructor, mentor, preceptor, charge nurse, nurse navigator, clinical nurse. Proficient in Epic and Beacon: creating and implementing standardized workflows, participating in EPIC and BEACON implementation and upgrades. Credentialed trainer for Epic Beacon.
Rachelle Gill, Appeals Coordinator at Fred Hutchinson Cancer Center. In this role she works closely with each patient experiencing access to care barriers created by their insurance coverage policies. Rachelle has seen first-hand the reality of financial toxicity when her mother was diagnosed with breast cancer in 2017, and again in 2019 with ovarian cancer followed by a recurrence in 2021. She draws on this experience and her expertise to advocate for fair access to benefits for each patient she has the pleasure to serve. Rachelle Gill has been with Fred Hutchinson Cancer Center (formerly Seattle Cancer Care Alliance) since fall 2016.
Cynthia Guettler, BS-HIM-CMOM-ONC/HEME, is the Senior Insurance Clinical Reviewer at Texas Oncology.
She has over 20 years of experience in scheduling, pre-registration, outpatient registration, emergency room registration, inpatient and same-day admissions, discharge, financial clearance (insurance eligibility, benefits verification, authorization/referral management, payer notification, pre-service/point of service cash collections) and financial counseling.
Andre Harvin, PharmD, MS, is the Executive Director of Pharmacy, Oncology Services for Cone Health in Greensboro, NC. In his current position he oversees the clinical, operational, and financial performance of the Cancer Care service line including ambulatory and acute care services. Prior to his current role he has held leadership roles at Wake Forest Baptist, OptumRx and Fresenius Kabi.
He completed his Doctor of Pharmacy degree at the University of Michigan in 2013, then completed the Health System Pharmacy Administration (PG1/PGY2) Residency at The Ohio State University in 2015, where he also earned his Master of Health System Pharmacy Administration during the same time.
Sarah Hudson-DiSalle oversees the medication assistance program and reimbursement services for infusion services at The Ohio State University Comprehensive Cancer Center – The James. She has extensive experience in healthcare information technology, hospitals, managed care, pharmaceutical revenue cycle management, patient access to pharmaceuticals, and healthcare management.
Dr. Hudson-DiSalle earned her Bachelor of Science in Pharmacy from the University of Toledo and, after practicing pharmacy for seven years, completed her Doctor of Pharmacy at The Ohio State University. She is dedicated to improving patient access and reimbursement services for infusion medications at The James Cancer Hospital.
Dr. Ingram currently serves as the President of the Virginia Association of Hematology Oncology (VAHO) and on the Board of Directors of the Community Oncology Alliance.
Dr. Richard Ingram grew up in Upstate New York and attended Hartwick College. He attended medical school at State University of New York Health Sciences Center at Syracuse followed by his internal medicine internship and chief medical residency in Charlottesville, Virginia. Dr. Ingram completed oncology and hematology fellowships at the University of Virginia and joined Shenandoah Oncology Associates in 2002. He has been in a community-based independent practice since first serving patients in the Northern Shenandoah Valley and surrounding communities in Virginia, West Virginia and Maryland.
Catherine Lowe MBA, CPC-A, is the Oncology Revenue Integrity Program Manager at Maine Medical Center. Cathy has over twenty-five years of healthcare experience in hands-on patient care, billing, coaching and administration, and has presented at ACCC conferences. She pioneered a proactive denial prevention program for the Oncology IV Therapy clinics at Maine Health preventing millions of dollars in potential claim denials due to prior authorization and medical necessity in just three years.
Mary Miller, MSN, RN-BC, OCN, has been a registered nurse for 27 years, working at Franciscan Health Indianapolis for 35. She has served as the inpatient oncology manager on a 26-bed unit since August 2017, prior to which, having served as the Indiana Blood and Marrow Transplantation Case Manager at Franciscan for 13 years, where she grew her passion for patient advocacy.
Mary co-facilitates a patient support group for The Leukemia & Lymphoma Society, has advocated on Capitol Hill on important issues impacting oncology patients, and has served on the IOS Board of Directors for four years as Member-at-Large and Secretary/Treasurer.
Sarah Shaw is the Oncology Program Manager at St. Luke’s Cancer Institute. She is very experienced in financial advocacy for sensitive patient populations, insurance optimization, government and low-income subsidy programs, transplant financial coordination, and data collection and analysis. Recognized for being a strong patient advocate and liaison between patients and clinicians. Strong problem solver with the ability to analyze new processes and suggest process improvements. Adept at using a variety of documentation systems including Epic.
This project is made possible by support from: Amgen, Genentech and Seagen
