Clear Communications eCourse


To help your patients better understand their cancer diagnosis, treatment plan, and post-treatment follow-up, the Health Literacy & Clear Communication eCourse delivers a deeper understanding of health literacy effective practices and simple methods to improve patient-provider communications.

In only 30 minutes, engage with oncology-specific exercises, activities, and situations, and receive real-time feedback and suggestions to put evidence-based strategies into practice. Through completion of this eCourse and integrating the tips within, you will be better equipped to address health disparities in vulnerable populations by helping patients understand the information presented by their cancer care team so they can make informed treatment decisions.

This eCourse will give you the tools to:
  • Check assumptions and body language
  • Translate complex oncology concepts into plain language
  • Determine information retention through the “teach-back method”
  • Calm fears and correct misconceptions
  • Increase your cultural competency, and much more!

This eCourse also provides supplemental resources to download in Diversity and Inclusion, Healthcare Disparities, Implicit Bias, Clinical Research, and Historical Examples of Exploitation in Research and Medical Care.
Explore the eCourse

This resource is free and open to all healthcare professionals. You do not need to be an ACCC member to take this eCourse, but you will need to create an account to register.