Angie Santiago, CRCS-I, is the Lead Financial Counselor - Oncology, with the Thomas Jefferson University Health System, Sidney Kimmel Cancer Center. She created and implemented the Oncology Patient Assistance Program that is utilized at the Thomas Jefferson University Health System. The program was initiated to assist patients with the acquisition of supplemental financial coverage, over and beyond what has been traditionally provided by the hospital’s business office. Angie has worked in healthcare for almost 16 years within patient access, revenue cycle and financial counseling. She has presented on financial toxicity and related topics at patient navigators networking meetings. She is a graduate of the ACCC Financial Advocacy Network Boot Camp.
Dr. Zinkeng Asonganyi (aka “Dr Z”) oversees all facets of ambulatory practice at the University of Texas Medical Branch, including retail and specialty pharmacy services, outpatient infusion, and the integration of pharmacists into ambulatory clinics. Prior to this role, Dr. Asonganyi served as the senior pharmacy manager at Anne Arundel Medical Center (Luminis Health) in Annapolis, Maryland, overseeing the oncology department, investigational drug services, and outpatient pharmacy operations, including the development of a specialty pharmacy business. Dr. Asonganyi is an active participant in the American Society of Health System Pharmacists (ASHP) and several local pharmacy organizations.
Dr. Asonganyi is a 2012 graduate of the University of Findlay College of Pharmacy in Ohio, and he has been a health system pharmacy administrator for most of his career. He is passionate about controlling pharmaceutical expenses through supply chain and formulary management as well as revenue cycle management for both medical and pharmacy benefits.
For the past seven years, Rudy Garcia III, MPH, has worked at the Dell Children's Blood and Cancer Center of Central Texas in various roles. This is where he developed an interest in patient financial advocacy. Currently, Garcia is the administrative supervisor for the clinic and leads a team of passionate individuals who help with financial navigation initiatives to ensure patients do not face financial toxicity.
Garcia has a Bachelor of Science in human biology from the University of Texas, a Master of Public Health from Southern New Hampshire University, and is currently working toward a Master of Business Administration with an emphasis in healthcare management at Capella University.
Aimee Hoch, LSW, is a Masters Level Social Worker with 20 plus years of experience in both healthcare and behavioral health. She earned her MSW from Fordham University Lincoln Center. A Financial Navigator for the Oncology Program at Grand View Health, she is an advocate for individuals diagnosed with cancer by meeting them with empathy and connecting them with resources to support them during their most vulnerable times.
Aimee’s speaking topics include financial toxicity, self-care, mindset, and more. Aimee has spoken at workshops, retreats, and programs for Sisters U, Penn Medicine, Grand View Health, Bucks County Community College, The Success Connection, and more. She’s been a guest on The Can Survivor with Kelsey Smith podcast and WDVR. Aimee has been featured in publications including Oncolink and U magazine. She is the co-founder and co-host of Fill Your Cup First Podcast. Aimee lives in Souderton, PA with her husband and two daughters.
Sarah Hudson-DiSalle, PharmD, RPh is the Pharmacy Manager at The James Cancer Hospital and Solove Research Institute. She has a demonstrated history of working in the hospital & health care industry. Skilled in Healthcare Information
Technology (HIT), Hospitals, Managed Care, Healthcare, and Healthcare Management.
She earned her Doctor of Pharmacy (Pharm.D.) degree focused on Pharmacy, Patient Access and Reimbursement Services from The Ohio State University and James Cancer Hospital.
Jordan Karwedsky is one of seven financial counselors at Green Bay Oncology, and has worked in oncology for 11 years. She joined Green Bay Oncology in their billing department and transferred to the clinical setting as a financial counselor. Jordan is part of a team that is responsible for obtaining authorizations for all medications, labs, diagnostic imaging, and radiation treatment. This team also supports patients by enrolling them into local and national foundations, and pharmaceutical company co-pay card and patient assistance programs to assist with medication out of pocket costs. Jordan’s biggest role is being an advocate for the patient.
Jordan participates in a number of committees within the organization including the Clinical Practice Committee, as well as works with the providers to update Clinical Pathways. She has presented on financial advocacy at the 2016 ACCC National Oncology Conference, consulted with other cancer centers to develop their financial counselor programs, worked with outside donors to obtain funding for an internal patient assistance program
Since 2007, Jared Kast, RT(T), MHA, has served oncology patients and staff in multiple roles. He began his career as a radiation therapist at Gundersen Health System in La Crosse, Wisc. Since, Kast has grown into multiple leadership roles over the years, learning about all areas of cancer care. Currently, Kast is the executive director of the Hall-Perrine Cancer Center at Mercy Medical Center in Cedar Rapids, Iowa. Clinically, cancer care is very complex and sometimes more so behind the scenes. Kast has been working over the years to help build and transform oncology care delivery to view patients as a whole person, including the financial aspects of cancer that can create barriers to access or place a severe burden on patients and their families.
Lori Schneider is an oncology operations manager at Green Bay Oncology and has worked in healthcare for over 25 years. As an operations manager, she has oversight of the financial counseling, social work, medical records, reception, and dietitian teams at Green Bay Oncology and oversees provider scheduling and credentialing.
She joined Green Bay Oncology as a receptionist and later transferred to the billing department where she worked in accounts receivable. In 2006, Schneider developed the financial counseling role as the business office manager before becoming an operations manager.
Lori has presented at conferences on the importance of financial counseling in oncology, including what is needed to have a centralized team who cares for patients’ financial and insurance needs (e.g., prior authorizations for medical, radiation, surgical, gynecological, and pediatric oncology). Additional conference topics include the importance of pharmaceutical and specialty pharmacy representatives who can help cancer program- or practice-based enhance financial counseling programs. Schneider and her team have assisted cancer programs and practices nationally and locally, including helping them establish and enhance their own financial counseling programs. She is a past chairperson for the ACCC Financial Advocacy Network and is currently an ACCC Board Member.
Francinna Scott-Jones, ROCC, CPAR, is a knowledgeable professional specializing in healthcare revenue cycle. She is the financial coordinator for the Radiation Oncology Department at Northside Hospital’s Cancer Institute in Atlanta, Ga. For the past 25 years, Scott-Jones has focused her talents on radiation oncology. She has been responsible for the revenue cycle process for freestanding radiation oncology centers as well as outpatient hospital-based facilities. In a previous role, Scott-Jones served as the billing and reimbursement director of a central business office for a large radiation oncology practice management company. This office was responsible for billing and collections for 24 practices located all over the United States.
Scott-Jones is passionate about working to mitigate disparities to accessing to healthcare. She believes that quality healthcare is a right that should be afforded to all people regardless of their race and/or socio-economic background. Working with ACCC’s Financial Advocacy Network aligns Scott-Jones with her goal to make a difference in oncology patients’ lives.
Wendi Waugh, BS, RT(R)(T), CMD, CTR, is Administrative Director of Cancer Services & Community Health and Wellness at Southern Ohio Medical Center in Portsmouth, Ohio. She brings more than 30 years of experience in healthcare to this role. She began her career in medical imaging but has spent the last 28 years in oncology. Her passion for community health and community development led her to assume a larger leadership role at Southern Ohio Medical Center in 2013, when she assumed leadership of the Community Health and Wellness teams.
A 13-year survivor of breast cancer, Wendi special interests include community development, public speaking, leadership, dance, fitness, hiking, and biking, and spending time with her family.
She is a graduate of the Radiologic Technology Program at Shawnee State University and received her training for radiation therapy at Weber State University. She completed her Bachelor of Science degree in Health Administration and Health Informatics from Kennedy Western Reserve. Wendi is also a Certified Cancer Registrar and Certified Medical Dosimetrist.