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Patient-Centered Care

From the National Academy of Medicine’s 2001 Crossing the Quality Chasm report to the more recent Delivering High-Quality Cancer Care: Charting a New Course for a System in Crisis, patient-centered care is recognized as integral to high-quality care.1,2  Defined as “care that is respectful of and responsive to individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions,” patient-centered care delivery strives to treat the “whole” patient throughout the cancer care continuum.3  The importance of placing the patient at the center of care processes is reflected by the American College of Surgeons Commission on Cancer, Cancer Program Standards: Ensuring Patient-Centered Care.4 Today many cancer programs continue to expand patient access to a variety of psychosocial and supportive care services. In this section, find ACCC programs, tools, articles, and a curated hub of supportive care resources to help.

1Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. 2001.
2Institute of Medicine. Delivering High-Quality Cancer Care: Charting a New Course for a System in Crisis. 2013.
3Institute of Medicine. Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs. 2008.
4American College of Surgeons Commission on Cancer. Cancer Program Standards: Ensuring Patient-Centered Care. 2016.  

Featured Programs

Supportive Care Resources Hub

The Supportive Care Resources Hub offers a host of curated resources for providers in the areas of psychosocial distress screening, survivorship care planning, patient navigation, palliative care, and communication. 
Learn More

ACCCBuzz Blog Posts

From Oncology Issues

  • Views: The Breast Cancer School for Patients
    John Williams, MD
    Most healthcare facilities provide information online and offer handouts to patients at their facilities. I suggest that cancer programs, professional organizations, and physicians should pivot toward “teaching” patients how to obtain quality, cutting-edge care in their own communities. Specifically, our profession should engage patients with sophisticated video-based patient education. That is why I created the Breast Cancer School for Patients.
  •  Providing Psycho-Education to Combat Fatigue
    By Shannon Morton, LMSW, MA; Alison Snow, PhD; Anthony H. Bui, MS3; and Manjeet Chadha, MD
    Exercise has been demonstrated to alleviate the effects of cancer-related fatigue, but patients with cancer may not understand the true scope of its benefits. Mount Sinai Downtown Cancer Centers created a quality improvement (QI) initiative to provide psycho-education on exercise during initial radiation treatments and throughout treatments.
  •  Views: Finding Meaning in a Parent's Cancer Diagnosis
    By Brie Bernhardt, MSW, LSW
    Though most cancer support resources focus almost exclusively on the cancer patient, teenagers experiencing cancer secondhand through the diagnosis of a parent or loved one have largely been left out of the conversation.
  •  Safe Essential Oil Practice in Cancer Centers
    By Tisha Throne Jones, MSW, and Debra Reis, MSN, RN, CNP
    Because of symptom burden, it is not surprising that many survivors turn to complementary and alternative medicine therapies to help manage the symptoms and gain a sense of control over their own health. With the growing use of complementary and alternative medicine, safe practices must be part of the expanding enthusiasm; essential oils are substances that can have harmful effects if not used safely.
  •  Improving Fertility Preservation Discussions for Adolescent and Young Adult Male Oncology Patients
    Jacqueline N. Casillas; Roy L. Kao; Joshua Macadangdang; Emma Lidington; Melody S. Hsu; Hilary Gan; Gavin D. Roach; Shivani Upadhyay; Neha G. Vaghasia; Joanna J. Gell; Elizabeth A. Van Dyne; Ning Li; Grace Sund; Theodore B. Moore
    Fertility preservation is an increasing concern for adolescent and young adult (AYA) patients with cancer. However, not all newly diagnosed males discuss fertility preservation with a healthcare provider before treatment. This quality improvement project describes the oncofertility program development that was part of a larger goal to develop an AYA oncology program at our institution, the University of California Los Angeles (UCLA) Mattel Children’s Hospital.