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Patient-Centered Care

From the National Academy of Medicine’s 2001 Crossing the Quality Chasm report to the more recent Delivering High-Quality Cancer Care: Charting a New Course for a System in Crisis, patient-centered care is recognized as integral to high-quality care.1,2  Defined as “care that is respectful of and responsive to individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions,”patient-centered care delivery strives to treat the “whole” patient throughout the cancer care continuum.3  The importance of placing the patient at the center of care processes is reflected by the American College of Surgeons Commission on Cancer, Cancer Program Standards: Ensuring Patient-Centered Care.4 Today many cancer programs continue to expand patient access to a variety of psychosocial and supportive care services. In this section, find ACCC programs, tools, articles, and a curated hub of supportive care resources to help.

1Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. 2001.
2Institute of Medicine. Delivering High-Quality Cancer Care: Charting a New Course for a System in Crisis. 2013.
3Institute of Medicine. Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs. 2008.
4American College of Surgeons Commission on Cancer. Cancer Program Standards: Ensuring Patient-Centered Care. 2016.  

Featured Programs

Shared Decision-Making

Shared Decision-Making: Practical Implementation for the Oncology Team seeks to highlight effective strategies in patient-provider communication, particularly through shared decision-making in relation to specific patient populations, such as those with metastatic disease, low literacy, and advanced old age, in which principles for effective communication differ vastly.
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Supportive Care Resources Hub

The Supportive Care Resources Hub offers a host of curated resources for providers in the areas of psychosocial distress screening, survivorship care planning, patient navigation, palliative care, and communication. 
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ACCCBuzz Blog Posts

  • Caregiver Blog photo (1)
    New On-Demand Webinar Can Help You Better Support Cancer Caregivers
    February 25, 2021
    One member of your cancer care team who plays an essential role yet often goes unrecognized is a patient’s caregiver. With the added work caregivers have had in the past year to keep their loved ones safe during the pandemic, the work they do is even more important today. To support cancer care teams looking to address the critical role caregivers play in patient support, ACCC recently launched a free, one-hour on-demand webinar.
  • AMCCBS Virtual for Buzz
    AMCCBS Virtual, Day 4: Managing for Success
    February 18, 2021
    AMCCBS Virtual sessions on Thursday, March 4, will focus on practical strategies for better managing your organization. There is no specific roadmap to success for your cancer program or practice, but AMCCBS Virtual can help by hosting sessions that will share new perspectives and ideas for expanding your service line portfolio to better meet the needs of your patients.
  • AMCCBS Virtual for Buzz
    AMCCBS Virtual, Day 3: Cancer Service Line Efficiency and Revenue Optimization
    February 11, 2021
    On Wednesday, March 3, AMCCBS Virtual will focus on cancer service line efficiency and revenue optimization. Some of the biggest impacts on cancer programs and practices stemming from the pandemic have been regarding their clinical and financial performance. Attendees will gain new perspectives and learn new strategies to help them navigate and potentially rebuild their service lines to meet the demands and challenges brought on by COVID-19.

From Oncology Issues

  •  Community Oncology Can Close the Gap in Cancer Research
    Amanda Patton, MA
    This is the story of how a large independent practice in northwest Arkansas has nurtured its research program over several decades and is now able to offer patients access to phase I, II, and III trials close to home and their families.
  •  Management of Hospital Admissions for Checkpoint Inhibitor Immune-Related Adverse Events at a Regional Cancer Center
    Andrew Li, PharmD, and Michela Altergott, PharmD
  •  Survey Instrument Says: Patients Care About Cancer Care Delivery
    Izumi Okado, PhD, and Randall F. Holcombe, MD, MBA
    In this article, we describe patients’ perspectives on participation in CCDR studies based on feedback and comments received from patients during our research. Insights reveal the importance and enthusiasm for CCDR studies expressed by patients, and their perspectives on these studies will inform future research and clinical practice toward high quality, patient-centered care delivery.
  •  Views: More Than Beauty: Meeting Patients’ Aesthetic Needs
    Mary Vorous and Debbie DeNitto
    As the manager of Wellspring, a cancer resource center located just two miles from Valley Health Cancer Center at Winchester Medical Center in Virginia, I understand the importance of providing holistic care that meets the body, mind, and spiritual needs of our patients.
  •  Key Areas of Interest Going Into 2021
    Randall A. Oyer, MD
    With the enormous pressures of COVID-19, the ever-increasing complexity of oncology care, and the persistent social factors that lead to medical injustice, it is difficult to think about tackling even one more job. Yet, we must, we can, and we do. Today I want to mention four specific areas that all cancer programs need to be watching, thinking about, and preparing for.

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