Ask Me 3 Tool

 


Let’s Be Clear: Improving Patient Communication Using the Ask Me 3® Tool

Ask Me 3® is a tool developed by health literacy experts at the Institute for Healthcare Improvement (IHI) that encourages patients to ask three simple questions each time they talk to a care team member:

  1. What is my main problem?
  2. What do I need to do?
  3. Why is it important for me to do this?

This video reinforces that effective communication is a two-way street. By adopting the Ask Me 3® method, cancer team members will be better able to anticipate and respond to patients’ concerns by using a clear, empathetic, and effective approach to communication throughout the care continuum.

When watching the video, notice the effective communication between the patient and the members of her care team as she receives her cancer diagnosis and begins treatment.

Ask Me 3® is a registered trademark licensed to the Institute for Healthcare Improvement. Used with permission. This video may be used as is for educational purposes.

Click on the boxes below for more information about the Ask Me 3 tool.

 

Ask Me 3: A Tool for Social Workers
Empowering Cancer Patients with Information:
A Team Effort
 
Benefits of Shared Decision-Making
and Using the Ask Me 3® Tool
How Oncology Social Workers Support
Patients with Psychosocial Needs
 
The Oncology Social Worker’s Role
in Shared Decision-Making
 
 

From the ACCCBuzz Blog

Social Workers Promote Health Literacy With Ask Me 3

nurse-and-patient-holding-hands-80x80ACCC recently talked to Jenn Paxton, LCSW, OSW-C, Licensed Oncology Social Worker at Texas Oncology about why Ask Me 3® is an effective tool for promoting patient health literacy.
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