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Financial Advocacy

The Association of Cancer Care Centers (ACCC) is committed to building the confidence of oncology financial advocates, connecting them with much-needed solutions to improve the patient experience. Through the Financial Advocacy Network’s tools and resources, ACCC empowers cancer programs and practices to proactively integrate financial health into the oncology care continuum and help patients gain access to high-quality care for a better quality of life.

For more information on this project, please contact the ACCC Provider Education department.

 

Featured Programs

Financial Advocacy Guidelines

These guidelines were created using a collaborative, consensus-based process to promote and guide the implementation of critical financial advocacy services in cancer programs and practices across the nation.

Financial Advocacy Boot Camp

Whether you are an experienced financial advocate or new to the field, the ACCC Financial Advocacy Boot Camp prepares you to help your patients and your program address the growing issue of financial toxicity.

Financial Advocacy Playbook

The ACCC Financial Advocacy Network brought together experts in financial advocacy to create this Playbook—a comprehensive tool to support onboarding and continuous learning for staff who deliver financial advocacy services.

Prior Authorization Clinic

ACCC is developing an educational program that will foster discussions on how to ease provider burden and ensure the best quality care for the patient when dealing with the utilization management technique known as prior authorization.

Financial Advocacy: Foundation of Biomarker Testing Courses

Learn the fundamentals of biomarker and diagnostic testing as it relates to financial navigation. Gain confidence in your ability to guide patients through the complex insurance process, practice clear communication strategies, and access helpful financial resources.

Financial Advocacy Toolkit

ACCC, its members, and partners have collected new and updated resources to help you develop, implement, and continue to deliver effective financial advocacy services in your cancer program or practice.

Patient Assistance & Reimbursement Guide

Access the most up-to-date anti-cancer medication assistance and reimbursement programs that are available to help alleviate the financial burden of cancer treatment. Search for applicable Oncology-Related Products and Companies and apply optional Coverage and Assistance Type filters to streamline your results.

FAN Community (ACCC Members Only)

The Financial Advocacy Network Community is a private forum for ACCC members to ask questions, share resources and experiences, and offer support for delivering financial advocacy services to your patients. You will need to login to your ACCC member account in order to access this benefit.

 

On-Demand Webinars

Supplying Security: How Food Pantries Empower Patients with Cancer
Explore the impact of food insecurity on patients with cancer in this 1-hour, on-demand webinar. Panelists offer tips to create a sustainable food pantry program within a cancer center, ensuring patients and caregivers can readily access nutritious meals. Walk away with strategies to engage community partnerships and volunteers.

  • For people living with cancer, the financial challenges of treatment can create significant burdens across the continuum of care. In this webinar, Dr. Margaret Liang will explore some of the drivers and sources of financial toxicity for patients and shed light on the Association of Cancer Care Centers Financial Advocacy Services Guidelines, an evidence-based framework developed by experts and patient advocates to prevent, detect, and mitigate financial hardship during cancer care. Learn how the guidelines, which include an assessment tool that identifies program gaps and opportunities, offer cancer care centers a customizable pathway to expand their capacity to equitably serve patients with cancer.

  • In this final webinar, hear from our experts Jordan Karwedsky, Financial Counselor, Green Bay Oncology, Wendi Waugh, BS, RT(R)(T), CMD, CRT, Administrative Director of SOMC Cancer Services & Ambulatory Infusion, Southern Ohio Medical Center, and Dr. Michael R. Gieske, Director of Lung Cancer Screening. Join us as we discuss prior authorization challenges in biomarker testing, importance of providing access to biomarker testing for underserved populations, how biomarkers are shaping the future of medicine, as well as what can be done at the policy level to allow for more access.

  • In the fifth webinar, we will hear from Angie Santiago, CRCS, Manager of Oncology Financial Advocacy, Sidney Kimmel Cancer Center at the Thomas Jefferson University Health System, and Chair of ACCC’s Financial Advocacy Network, and Sarah Shaw, Oncology Program Manager at St. Luke’s Cancer Institute in Boise, ID. Join us as we discuss importance of medical necessity in oncology and how clear denial data can help maximize reimbursement.

 

Cancer Buzz Podcasts

From Oncology Issues

 

From the ACCCBuzz Blog

ACCC Launches Precision Medicine Campaign


November 04, 2021
Biomarker Testing NSLC Roadmap

Precision medicine is one of the fastest growing and most innovative recent developments in oncology. Also known as personalized medicine, precision medicine offers cancer care teams and patients a more targeted option for treatment via biomarker and molecular testing. For clinicians in thoracic oncology, comprehensive biomarker testing is imperative. Testing tumors for biomarkers not only informs oncologists which subtype of lung cancer a patient has, but also directs the treatment choice for specific tumors. Comprehensive biomarker testing enables oncologists to address the unique mutation(s) of a tumor through targeted therapies to reach the best patient outcomes.

In an effort to bring clarity to the complexities that come with implementing biomarker testing in community cancer centers, ACCC recently partnered with Amgen to host a live broadcast Biomarkers: A Roadmap for Personalized Lung Cancer Care, on Facebook and LinkedIn (now available on demand). Expert panelists representing the multidisciplinary cancer care team discussed effective practices and offered tips to address current barriers to biomarker testing in the community setting.

Addressing Barriers

In opening the session, panelists agreed that biomarker testing is not easy to implement in community-based cancer programs and practices. These organizations face unique challenges posed by their smaller size and fewer resources. Panelists identified the common barriers to implementing biomarker testing as:

  • Lack of awareness of testing guidelines

  • High cost of and poor coverage for testing

  • Long testing turnaround times

  • Inadequate tissue samples

  • Lack of established pathways for testing

  • Difficulty interpreting reports from labs/vendors

  • Lack of clear communication between members of the multidisciplinary team and patients.

“This is a fast-paced space, and no one person can keep up without help,” said Dr. Raymond Uyiosa Osarogiagbon, chief scientist and director of the Multidisciplinary Thoracic Oncology Program, and director of Thoracic Oncology Research Group at Baptist Health System/Mid-South Minority-Underserved Consortium NCORP in Memphis, Tenn. Panelists agreed that the key to offering comprehensive biomarker testing in the community is leveraging the multidisciplinary cancer care team. This team can include oncologists, pulmonologists, pathologists, nurse navigators, administration staff, and vendors (if partnering with an outside lab to complete tests), among others. To be effective, all team members must understand the role each person plays in patient care and within their practice’s established biomarker testing protocol(s). Effective communication is necessary to ensure testing is done in a timely manner so patients can begin the appropriate treatment quickly.

Implementing Best Practices

Many community cancer programs and practices lack the resources to offer their patients biomarker testing in-house. This means that staff must research and partner with a vendor that meets their needs and timelines. Pablo Gutman, MD, MBA, chair of the Pathology Department and medical director at Holy Cross Hospital Cancer Institute in Silver Springs, Md., emphasized the importance of adequate turnaround time when seeking out a new vendor. He explained during the panel broadcast that testing should be completed within 24 hours of receiving patients’ samples, and oncology staff should be aware that the timeliness of their sample submission will affect turnaround time. When working with a vendor, panelists affirmed that keeping an open dialogue is a best practice. Do not be afraid to speak up if a vendor does not adhere to its promised turnaround times, added Gerard Silvestri, MD, MS, a professor of Thoracic Oncology at the Medical University of South Carolina in Charleston, S.C.

Panelists also stressed that cancer programs and practices, regardless of whether they offer testing in-house or through a vendor, must be able to procure an adequate amount of patient tissue. They discussed the need for practices to develop procedural guidelines based on authoritative resources (e.g., NCCN) to inform best practices for biopsy services and testing. Until then, noted Dr. Silvestri, cancer programs and practices looking to implement biomarker testing should establish dynamic care pathways that staff and leadership should revisit and update as guidelines evolve.

Where to Begin?

To help community-based oncology programs and practices best implement biomarker testing, ACCC developed the Biomarker Testing Implementation Roadmap for Advanced NSCLC. This roadmap addresses each step required to build a biomarker testing program, from laying the groundwork and preparing the care team to implementing testing and evaluating progress.

ACCC’s ongoing precision medicine campaign, “Transforming Complex To Clear,” will continue over the coming months as new tools become available from ACCC’s educational portfolio.

Check out ACCC’s online library of precision medicine resources for cancer programs and practices, which include on-demand webinars, podcasts, publications, a lexicon library, and digital tools.

Abstracts/Presentations