The role of the patient navigator continues to evolve in tandem with the healthcare landscape’s emphasis on patient-centered, efficient, coordinated care.

Following decades of research demonstrating the efficacy of patient navigation on clinical and patient-reported outcomes, the Centers for Medicare & Medicaid Services (CMS) issued a final rule that pays for patient navigation and navigation-related services effective January 1, 2024. Review a description of the codes, how to use them, who can perform services, and next steps for the field.
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Below are other ACCC member-driven resources to help implement, assess, and expand patient navigation services.