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Financial Advocacy

The Association of Cancer Care Centers (ACCC) is committed to building the confidence of oncology financial advocates, connecting them with much-needed solutions to improve the patient experience. Through the Financial Advocacy Network’s tools and resources, ACCC empowers cancer programs and practices to proactively integrate financial health into the oncology care continuum and help patients gain access to high-quality care for a better quality of life.

For more information on this project, please contact the ACCC Provider Education department.

 

Featured Programs

Financial Advocacy Guidelines

These guidelines were created using a collaborative, consensus-based process to promote and guide the implementation of critical financial advocacy services in cancer programs and practices across the nation.

Financial Advocacy Boot Camp

Whether you are an experienced financial advocate or new to the field, the ACCC Financial Advocacy Boot Camp prepares you to help your patients and your program address the growing issue of financial toxicity.

Financial Advocacy Playbook

The ACCC Financial Advocacy Network brought together experts in financial advocacy to create this Playbook—a comprehensive tool to support onboarding and continuous learning for staff who deliver financial advocacy services.

Prior Authorization Clinic

ACCC is developing an educational program that will foster discussions on how to ease provider burden and ensure the best quality care for the patient when dealing with the utilization management technique known as prior authorization.

Financial Advocacy: Foundation of Biomarker Testing Courses

Learn the fundamentals of biomarker and diagnostic testing as it relates to financial navigation. Gain confidence in your ability to guide patients through the complex insurance process, practice clear communication strategies, and access helpful financial resources.

Financial Advocacy Toolkit

ACCC, its members, and partners have collected new and updated resources to help you develop, implement, and continue to deliver effective financial advocacy services in your cancer program or practice.

Patient Assistance & Reimbursement Guide

Access the most up-to-date anti-cancer medication assistance and reimbursement programs that are available to help alleviate the financial burden of cancer treatment. Search for applicable Oncology-Related Products and Companies and apply optional Coverage and Assistance Type filters to streamline your results.

FAN Community (ACCC Members Only)

The Financial Advocacy Network Community is a private forum for ACCC members to ask questions, share resources and experiences, and offer support for delivering financial advocacy services to your patients. You will need to login to your ACCC member account in order to access this benefit.

 

On-Demand Webinars

  • In this final webinar, hear from our experts Jordan Karwedsky, Financial Counselor, Green Bay Oncology, Wendi Waugh, BS, RT(R)(T), CMD, CRT, Administrative Director of SOMC Cancer Services & Ambulatory Infusion, Southern Ohio Medical Center, and Dr. Michael R. Gieske, Director of Lung Cancer Screening. Join us as we discuss prior authorization challenges in biomarker testing, importance of providing access to biomarker testing for underserved populations, how biomarkers are shaping the future of medicine, as well as what can be done at the policy level to allow for more access.

  • In the fifth webinar, we will hear from Angie Santiago, CRCS, Manager of Oncology Financial Advocacy, Sidney Kimmel Cancer Center at the Thomas Jefferson University Health System, and Chair of ACCC’s Financial Advocacy Network, and Sarah Shaw, Oncology Program Manager at St. Luke’s Cancer Institute in Boise, ID. Join us as we discuss importance of medical necessity in oncology and how clear denial data can help maximize reimbursement.

  • In the fourth webinar, we will hear from Gretchen Van Dyck, Financial Counselor from St. Vincent Hospital Regional Cancer Center and Rachelle Gill, Program/Department Coordinator II for Proton Therapy Appeals at Fred Hutchinson Cancer Center. Join us as we discuss radiation authorization submissions before treatment and strategies on how to work radiation authorization denials and appeals after treatment.

 

Cancer Buzz Podcasts

From Oncology Issues

 

From the ACCCBuzz Blog

ACCC’s Precision Medicine Tools Help Guide Survivorship Care


December 02, 2021
IO Institute 385 x 247 (1)
Precision medicine is an emerging approach to disease treatment and prevention that takes into account individual variability in genes, environment, and lifestyle to make diagnoses and prognoses, tailor treatment plans, and assess the efficacy of treatment regimens for specific patients. As such, precision medicine avoids the pitfalls of more traditional one-size-fits-all approaches to treating disease, which  are developed for the “average” person without regard to individual differences.

Cancer has become the focus of some of the most promising precision medicine applications available today. The evolution of immunotherapy treatment for patients with cancer has given rise to a new class of cancer survivors whose novel experiences with these treatments require new tools and resources. In particular, managing potential toxicities during and beyond treatment requires coordinated care among multiple providers that is essential for positive outcomes.

However, instructive resources are not available to many of these patients, and current Commission on Cancer standards do not require cancer programs and practices to provide survivorship services to patients treated with immunotherapies. Nevertheless, access to such information can make the difference between positive and negative outcomes.

To achieve positive outcomes for patients treated with immunotherapy, coordinated care among a patient’s multiple providers and adequate patient education is necessary to manage potential toxicities during and after treatment. As the number of cancer immunotherapy survivors continues to grow, so too does the recognition of their unique needs in survivorship and beyond. To address the current gap in survivorship resources, ACCC’s Immuno-Oncology Institute offers numerous tools and resources to meet the complex needs of this patient population, including:

  • These Physician Talking Points provide a helpful guide for physicians treating patients with immunotherapies. They cover setting goals and expectations, symptom and side effect management, sexual health, financial distress, care transitions, and other topics. Suggested patient questions can help clinicians raise these important topics with their patients.

     

  • ACCC’s Survivorship Care Plan for Immuno-Oncology Therapies is designed to supplement current tools and templates already in use to further enhance care coordination and the patient experience. This brief patient assessment enables clinicians to record a patient’s treatment summary, follow-up care plan, and physical and psychosocial needs to ease care transitions. While most side effects from immunotherapy present within a few months, some may not present for up to several years after treatment discontinuation. Another tool, the Immuno-Oncology Care Transition Summary provides a more detailed account of a patient’s previous treatments, side effects, clinical trials (when relevant), and ongoing treatment/maintenance.

     

  • Finally, ACCC’s Immuno-Oncology Survivor Support Resources provides a list of additional supportive resources for patients in survivorship and their families, including the phone numbers, URLs, and phone-based apps for various patient organizations. A list of cancer type-specific advocacy organizations, online support groups, peer-to-peer programs, and in-person support groups is also included.

Additional Tools

  • IO Wallet Cards: In the event of a patient trip to an emergency department (ED), clear communication and care coordination between ED clinicians and a patient’s treating oncologist are critical to expedite appropriate management of potential immune-related adverse events (irAEs). Providing IO patients with a medical wallet card that states the individual is being treated with immunotherapy for cancer, the warning signs of irAEs, and 24/7 contact information eases the burden on patients and caregivers in an emergent situation. The IO wallet card, available as a downloadable print-ready PDF, enables cancer programs and practices to easily create additional copies for their patients.

     

  • Immune-related Adverse Events (irAEs) Workup Guidelines: Immune-related adverse events can be difficult to distinguish from other conditions. Knowing how and when to admit an immunotherapy patient, treat their symptoms, or withhold ICI therapy can be difficult to determine. However, in recent years, multiple organizations (including ASCO, ESMO, NCCN, and SITC) have published formal recommendations, or workup guidelines, for managing irAEs. This web-based too enables you to quickly access formal recommendations for managing irAEs by clicking on the organ system of interest to display the common irAEs for which guidelines are available.

     

  • Survivorship in the Era of IO Webinars/Lecture Series: In these videos, expert panels discuss the unique survivorship needs of IO patients, including improving care coordination and communication within the multidisciplinary team and enhancing patients’ psychosocial and physical well-being.

Additional tools and resources available in ACCC’s Precision Medicine Library provide the cancer care team with comprehensive, trusted, and tangible resources that can inform their patient care decisions and help improve outcomes. From toolkits to webinars, the library features resources developed and curated by cancer care experts throughout the world.

These resources offer information for clinicians from pharmacists to oncologists on all aspects of precision medicine, giving providers essential knowledge to apply to patient care and help bring clarity to complex patient care decisions.

Abstracts/Presentations