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Financial Advocacy

The Association of Cancer Care Centers (ACCC) is committed to building the confidence of oncology financial advocates, connecting them with much-needed solutions to improve the patient experience. Through the Financial Advocacy Network’s tools and resources, ACCC empowers cancer programs and practices to proactively integrate financial health into the oncology care continuum and help patients gain access to high-quality care for a better quality of life.

For more information on this project, please contact the ACCC Provider Education department.

 

Featured Programs

Financial Advocacy Guidelines

These guidelines were created using a collaborative, consensus-based process to promote and guide the implementation of critical financial advocacy services in cancer programs and practices across the nation.

Financial Advocacy Boot Camp

Whether you are an experienced financial advocate or new to the field, the ACCC Financial Advocacy Boot Camp prepares you to help your patients and your program address the growing issue of financial toxicity.

Financial Advocacy Playbook

The ACCC Financial Advocacy Network brought together experts in financial advocacy to create this Playbook—a comprehensive tool to support onboarding and continuous learning for staff who deliver financial advocacy services.

Prior Authorization Clinic

ACCC is developing an educational program that will foster discussions on how to ease provider burden and ensure the best quality care for the patient when dealing with the utilization management technique known as prior authorization.

Financial Advocacy: Foundation of Biomarker Testing Courses

Learn the fundamentals of biomarker and diagnostic testing as it relates to financial navigation. Gain confidence in your ability to guide patients through the complex insurance process, practice clear communication strategies, and access helpful financial resources.

Financial Advocacy Toolkit

ACCC, its members, and partners have collected new and updated resources to help you develop, implement, and continue to deliver effective financial advocacy services in your cancer program or practice.

Patient Assistance & Reimbursement Guide

Access the most up-to-date anti-cancer medication assistance and reimbursement programs that are available to help alleviate the financial burden of cancer treatment. Search for applicable Oncology-Related Products and Companies and apply optional Coverage and Assistance Type filters to streamline your results.

FAN Community (ACCC Members Only)

The Financial Advocacy Network Community is a private forum for ACCC members to ask questions, share resources and experiences, and offer support for delivering financial advocacy services to your patients. You will need to login to your ACCC member account in order to access this benefit.

 

On-Demand Webinars

Supplying Security: How Food Pantries Empower Patients with Cancer
Explore the impact of food insecurity on patients with cancer in this 1-hour, on-demand webinar. Panelists offer tips to create a sustainable food pantry program within a cancer center, ensuring patients and caregivers can readily access nutritious meals. Walk away with strategies to engage community partnerships and volunteers.

  • For people living with cancer, the financial challenges of treatment can create significant burdens across the continuum of care. In this webinar, Dr. Margaret Liang will explore some of the drivers and sources of financial toxicity for patients and shed light on the Association of Cancer Care Centers Financial Advocacy Services Guidelines, an evidence-based framework developed by experts and patient advocates to prevent, detect, and mitigate financial hardship during cancer care. Learn how the guidelines, which include an assessment tool that identifies program gaps and opportunities, offer cancer care centers a customizable pathway to expand their capacity to equitably serve patients with cancer.

  • In this final webinar, hear from our experts Jordan Karwedsky, Financial Counselor, Green Bay Oncology, Wendi Waugh, BS, RT(R)(T), CMD, CRT, Administrative Director of SOMC Cancer Services & Ambulatory Infusion, Southern Ohio Medical Center, and Dr. Michael R. Gieske, Director of Lung Cancer Screening. Join us as we discuss prior authorization challenges in biomarker testing, importance of providing access to biomarker testing for underserved populations, how biomarkers are shaping the future of medicine, as well as what can be done at the policy level to allow for more access.

  • In the fifth webinar, we will hear from Angie Santiago, CRCS, Manager of Oncology Financial Advocacy, Sidney Kimmel Cancer Center at the Thomas Jefferson University Health System, and Chair of ACCC’s Financial Advocacy Network, and Sarah Shaw, Oncology Program Manager at St. Luke’s Cancer Institute in Boise, ID. Join us as we discuss importance of medical necessity in oncology and how clear denial data can help maximize reimbursement.

 

Cancer Buzz Podcasts

From Oncology Issues

 

From the ACCCBuzz Blog

The SHE Experience: ACCC Conference Promotes Women in Oncology


September 25, 2020

On the fifth and final day of the ACCC 37th [Virtual] National Oncology Conference, speakers and attendees addressed the disproportionate representation of women in oncology. In their opening remarks to the keynote address, Nadine J. Barrett, PhD, MA, MS, ACCC Board of Trustees Member, and Krista Nelson, MSW, LCSW, OSW-C, BCD, ACCC President-Elect, discussed the potential irony of having a man present the conference’s closing keynote address on the need for more women in oncology. Noting that some of her colleagues questioned this choice, Dr. Barrett said that people in positions of power—regardless of gender—can play important roles in encouraging diversity in the workplace.

“If more men took on this task,” added Dr. Barrett, “we would be in a very different place right now.” Nelson agreed. “This is so similar to what we are seeing across the country with Black Lives Matter,” she said. “We can’t just leave it to people of color to raise awareness. We need the people who are in leadership positions today to advocate for social justice issues. We don’t want people to be afraid of having these discussions. Once we start excluding people from participating, we start creating an exclusionary space that prevents significant change.”

For both women, and for Dr. Barrett as a woman of color, blatant sexism and calculated microaggressions have played roles in attempting to keep them from reaching their full potential. Both women said they recognize the importance of the mentors they have had in helping raise them up and giving them access to leadership positions not typically held by women. “Look around at the decision-making teams in your organization,” said Dr. Barrett, “and ask yourself who is and who is not there. The entire team needs to understand the value of diversity and inclusion to the entire organization.”

“This is about creating opportunities for people to walk into spaces they have not typically occupied,” affirmed Nelson, adding that the keynote speaker will describe just such an opportunity in a new program for high school students who identify as female and are interested in future careers in cancer biology, research, or care.

SHE Power

The day’s closing keynote speaker, Nick Smith-Stanley, MBA, Associate Director of Finance and Administration at the Livestrong Cancer Institutes at Dell Medical School, described a unique summer program that educates and mentors young women from disadvantaged backgrounds who are interested in a career in oncology.

Smith-Stanley noted that the number of women in medical school has surpassed the number of men for the first time in history. While we should doubtless recognize how far women have come in being able to seek a medical education, noted Smith-Stanley, women continue to be significantly underrepresented in the upper levels of medical practice and academia, particularly women of color. Only 35 percent of practicing physicians are women, and this number is even lower for hematology and oncology specialists. Adding further complexity, approximately 50 percent of women researchers who give birth do not return to work or return part-time.

“The lack of women in positions of leadership is staggering,” said Smith-Stanley. “Women are not given the tools, mentorship, or support for growth. Organizations have a responsibility to promote women and people of color, and it starts with the culture of a workplace. People bring their own ideas and biases and preferences into their organizations, which makes it crucial for leadership to embrace and promote diversity.”

Smith-Stanley said this means organizations should go out and seek promising women leaders and recruit and mentor them to make a difference. “Everyone needs mentorship to succeed,” said Smith-Stanley. “Women, particularly women of color, have traditionally not had access to mentorship opportunities.”

To address this need, the Livestrong Cancer Institutes at Dell Medical School piloted last year the Summer Healthcare Experience (SHE)—the first program of its kind to specifically address the disparity of women in oncology.

The program invites juniors and seniors attending Title 1 high schools who identify as female to participate in a week-long immersion program that introduces them to cancer biology, research, and care. The program’s curriculum features a combination of teaching methodologies that include didactic lectures and interactive and hands-on demonstrations that put SHE participants in the company of medical students, researchers, and physicians. As participants in the SHE program, students visit research labs, attend a multidisciplinary tumor board, participate in a survivorship group, meet community outreach workers, and talk to female leaders in oncology.

The goals of the program, said Smith-Stanley, are for participants to gain a general knowledge of cancer and cancer biology, understand how cancer is treated in the community, identify the challenges that patients/families face when diagnosed with cancer, and learn communication and leadership skills.

“We want students to leave the SHE program with an understanding of cancer and how it is treated,” said Smith-Stanley. “This first group was very engaged, and they were anxious to learn how they can pursue a career in oncology.”

Smith-Stanley said Livestrong Cancer Institutes are developing partnerships that will replicate the SHE program throughout the country at additional cancer centers. He hopes SHE will provide essential mentorship to future leaders in cancer care.

“The lack of women department chairs and deans results in a lack of mentorship and leadership opportunities for female students,” said Smith-Stanley. “SHE strives to provide these opportunities to young women who would not otherwise have them.”

Smith-Stanley said that Livestrong has also benefited from the program. “Developing the program has brought my team closer together,” he affirmed. “We feel empowered by these students to further chip away at the gender disparities that exist in cancer care.”

The ACCC 37th [Virtual] National Oncology Conference was held live September 14-18. If you missed this exciting educational event, you can register and hear all sessions online through October 16.

 

Abstracts/Presentations