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Publication

Article

ACCC President's Message

June 16, 2025
Oncology Issues
June 2025
Volume 40
Issue 3

Harnessing Technology to Support Our Oncology Workforce

Author(s):

Una Hopkins, DNP, MSN, BSN, FNP-BC, NE-BC, FACCC, RN

Harnessing Technology to Support Our Oncology Workforce
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As oncology care evolves, our dedicated workforce continues to face extraordinary demands. Supporting this essential workforce is crucial not only for patient outcomes but also for maintaining a resilient, sustainable health care system.

At the forefront of addressing these challenges is technology, which offers transformative solutions to enhance efficiency and reduce burden among oncology professionals. Artificial intelligence (AI) and machine learning algorithms are now capable of assisting with treatment planning, patient monitoring, and predicting potential adverse events, enabling more proactive and personalized patient care. Telehealth continues to expand access and optimize resource utilization, allowing our workforce to manage patient care effectively, even in resource-constrained environments.

For the past 15 years, the ACCC Innovator Awards have recognized ACCC Cancer Program Members across the nation who have meaningfully advanced access, quality, and value in cancer care delivery. Innovations from this year’s recipients align seamlessly with my 2025-2026 ACCC President’s Theme, Designing Oncology Care to Meet the Needs of a Growing Patient Population.

Two of the 2025 ACCC Innovator Award winners focus on key pillars of this theme: optimized oncology service line structures and capacity-building at scale. Fox Chase Cancer Center’s Ambulatory Care Excellence Model implemented standardized roles, optimized workflows, and data-driven resource allocation that improved continuity of care and patient outcomes. Likewise, Penn Medicine Princeton Health, Princeton Cancer Center’s integration of comprehensive geriatric assessments into oncology workflows was key in the creation of a scalable geriatric oncology program that drastically increased identification of functional impairments, referrals to supportive care services, and clinical trial enrollment.

Both Highlands Oncology and Lifepoint Health highlight another pillar of my President’s Theme: technology as a workforce multiplier. Each targets a different sphere of cancer care but with the same goal of enhancing early intervention while reducing provider burden. Highlands Oncology leveraged electronic patient-reported outcomes and intelligent triage technology to develop a sustainable model for remote patient monitoring—significantly reducing emergency department visits and hospitalizations—while Lifepoint Health created a tech-enabled process to analyze health records and alert providers to high-risk abnormalities, which has vastly improved early-stage cancer diagnoses.

Our last two 2025 ACCC Innovator Award winners sought to improve palliative care and end-of-life outcomes for patients, but approached the same challenge in novel ways. WellSpan Cancer Institute leveraged machine learning-enabled decision support to develop and integrate a 12-month mortality risk model into clinical workflows, reducing in-hospital mortality and health care costs while increasing palliative care utilization. Shaw Cancer Center instead looked to community partnerships and the patient’s own home as a site of care to improve palliative care for its patients with cancer. This difference in strategies embodies the heart of innovation—each program using the resources available to them—and demonstrates that there is no one-size-fits-all solution to shared challenges.

ACCC remains committed to exploring and promoting innovative solutions, recognizing that empowering our oncology workforce is key to improving care delivery and sustaining workforce satisfaction. As we move toward a future increasingly shaped by technology solutions, our collective goal remains clear: to support and elevate our oncology workforce to ensure exceptional, efficient, and compassionate care for every patient.

Articles in this issue

Cultivating Connection and Innovation in Cancer Care
Cultivating Connection and Innovation in Cancer Care
Harnessing Technology to Support Our Oncology Workforce
Harnessing Technology to Support Our Oncology Workforce
Lessons in Leadership: Thriving as Women at the Top
Lessons in Leadership: Thriving as Women at the Top
A Legacy of Healing, A Future of Hope for Egyptian Women: Spotlight on the Baheya Foundation
A Legacy of Healing, A Future of Hope for Egyptian Women: Spotlight on the Baheya Foundation
2025 Trending Now in Cancer Care: Part 1
2025 Trending Now in Cancer Care: Part 1
Disenfranchised Grief and Countertransference: Hidden Contributors to Oncologist Compassion Fatigue and Burnout
Disenfranchised Grief and Countertransference: Hidden Contributors to Oncologist Compassion Fatigue and Burnout
Spirituality and Cultural Humility:  Core Components of Comprehensive Palliative Care
Spirituality and Cultural Humility: Core Components of Comprehensive Palliative Care
Advocating for AYAs With Osteosarcoma
Advocating for AYAs With Osteosarcoma
Artificial Intelligence: The Legalities of  AI in Health Care and the Day-to-Day Use of  AI in the Clinical Setting
Artificial Intelligence: The Legalities of AI in Health Care and the Day-to-Day Use of AI in the Clinical Setting
From Readiness to Research: Building Clinical Trial Capacity at Community Cancer Centers
From Readiness to Research: Building Clinical Trial Capacity at Community Cancer Centers
Fast Facts (June 2025)
Fast Facts (June 2025)
Executive Order on Drug Pricing
Executive Order on Drug Pricing
Communication Technology-Based Services (CTBS): Not Traditional Telehealth Services
Communication Technology-Based Services (CTBS): Not Traditional Telehealth Services
Finding My Voice in Cancer Advocacy: My First Capitol Hill Day and AMCCBS Experience
Finding My Voice in Cancer Advocacy: My First Capitol Hill Day and AMCCBS Experience
Spotlight: Patricia Lynch Cancer Center, Teaneck, New Jersey
Spotlight: Patricia Lynch Cancer Center, Teaneck, New Jersey