Visit the ACCC COVID-19 Resource Center & Discussion Group for Insights on Providing Optimal Patient Care During the Pandemic.
 
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COVID-19 Financial Advocacy Resources

The Association of Community Cancer Centers (ACCC) Financial Advocacy Network developed the COVID-19 Financial Advocacy Resources hub to help cancer programs and practices to stay informed on rapidly changing updates to financial assistance programs and insurance coverage in response to the public health emergency. This resource will be reviewed and updated weekly.   

For general financial advocacy support and resources, please visit the Financial Advocacy Network and the 2020 Patient Assistance and Reimbursement Guide. For additional COVID-19 resources for cancer programs, please visit the ACCC COVID-19 Resource Center

Please email resources@accc-cancer.org with recommendations of additional resources to incorporate in to this list.


Manufacturer Patient Assistance Program Updates
  • Abbvie Patient Assistance Update

    Eligible patients’ prescribed AbbVie medicines may be able to receive their prescribed medicine free through the myAbbVie Assist patient assistance program. If patients' income is now lower than the income listed on their tax return, please plan to include a letter that describes their current financial and insurance status. To learn more and apply, visit Abbvie's COVID-19 Patient Assistance

  • Amgen Safety Net Foundation Update  
    Due to the recent COVID-19 pandemic, many U.S. patients have experienced changes in employment resulting in loss of coverage. To support these newly uninsured patients in need, Amgen Safety Net Foundation is providing temporary enrollment to patients who meet income requirements. Patients that meet the newly uninsured criteria should download the special COVID-19 temporary assistance patient application currently available on its website. 

    To apply for this temporary assistance, visit its 
    website

  • Astellas Pharma Support Solutions Update
    Astellas Pharma Support Solutions offers support to patients needing access and reimbursement assistance. To learn more about resources Astellas has available for patients who need help during the COVID-19 pandemic and beyond, call the support line at 800.477.6472 or visit Astellaspharma Support Solutions.

  • Bristol Myers Squibb Program Update
    Bristol Myers Squibb (BMS) has expanded its existing patient support programs to help eligible unemployed patients in the U.S. who have lost their health insurance due to the COVID-19 pandemic. All BMS patient support programs, as well as, additional eligibility requirements, can be reached by calling 800.721.8909 or by visiting Bristol Myers Squibb.

  • Celgene Patient Support during COVID-19
    Celgene recognizes that the COVID-19 pandemic may impact some patients’ ability to afford or access their medicines. Please call 1.800.721.8909 to speak with a patient-care representative for further assistance.

  • Eisai Patient Assistance Program Update
    If you are a patient who has experienced loss of healthcare benefits as a result of COVID-19, you may be eligible to benefit from a temporary expansion of Eisai’s Patient Assistance Programs. Eisai has modified its Patient Assistance Program eligibility criteria temporarily in order to provide support during this crisis to those who qualify. 

    Please visit Eisai Reimbursement for additional eligibility requirements and program details. 

  • Lilly Oncology Support during COVID-19
    If the COVID-19 pandemic has impacted your ability to afford or access your Lilly medicines, contact Eli Lilly and Company online. 

  • Genentech Patient Support during COVID-19Genentech is continuing to evolve its services to provide greater flexibility and enable continuity of care during this challenging time. These include: extending the supply of self-administered medicines for Genentech Patient Foundation patients, expanding the Genentech Patient Foundation eligibility criteria to include ex-U.S. patients staying in the U.S. due to travel restrictions, and simplifying the enrollment process, including options to submit online/text along with a temporary extension for expired enrollment forms. To learn more, please contact the Genentech Patient Resource Center at 1.877.436.3683 or visit its financial support page. 

  • Janssen Care Path COVID-19 Resources
    Janssen developed this resource for patients who lost their insurance or need support paying for Janssen medication. Learn more at Janssen CarePath

  • Merck Patient Assistance Program Update
    During this unprecedented time, if patients have lost their job and/or health insurance due to the COVID-19 pandemic and need help paying for their Merck medicines, the Merck Patient Assistance Program may be able to provide Merck medicines at no cost. 

    To learn more about the resources Merck has available for patients who need help during the COVID-19 pandemic, call 1.800.727.5400 or visit Merck Helps™

  • Novartis Patient Assistance Update
    Novartis understands the concern and uncertainty that healthcare providers and their patients may be facing surrounding the coronavirus (COVID-19) and are committed to continuing to meet patients’ needs as the circumstances evolve.  It is here to support you. Call 888.669.6682 or submit a request for a Novartis associate to contact you.

  • Pfizer Patient Assistance Program Update
    Pfizer has temporarily adapted some elements of the Pfizer Patient Assistance Program to accommodate the evolving needs of the patients it serves and ensures they will gain access to their medicines without interruption. To date, upon request, Pfizer has responded by increasing patient supply during the quarantine, where possible, approved telehealth prescribing, and more. If you or someone you know needs help accessing a physician-prescribed Pfizer medicine, help may be available.  Please contact Pfizer RxPathways at 1.844.989.7284.

COVID-19 Related Foundation Funds and Programs
  • AuntBertha.com
    To search for local resources or financial support available in your community, auntbertha.com can help. Search by zip code, city, or keyword.

  • COA/CancerCare Patient Assistance Transportation Program & Patient Financial Assistance Fund 
    This program from COA and CancerCare will provide free transportation for patients to and from their community oncology provider. Working with a nationwide transportation provider, practices will be able to schedule free, local transportation to and from appointments in clean vehicles. This program will also provide direct financial assistance for qualified patients to help cover the cost of general household expenses. 

    Community oncology practices must register to be part of this program. 

  • CancerCare Financial Assistance
    Learn more about CancerCare's Financial Assistance Program and the CancerCare Co-payment Assistance Foundation. CancerCare is actively seeking additional support so that it can reopen the COVID-19 fund as quickly as possible. 

  • Colorectal Cancer Alliance
    These crisis financial assistance funds are designated for colorectal cancer patients in treatment. Funds may be used for any daily living expenses such as household bills, childcare, transportation costs, or food. Eligible applicants who are U.S. residents may receive a $200 award. Please note: Indiana state residents are eligible for a $400 award. 

  • Family Reach
    If eligible, families fighting cancer may receive support through Family Reach's direct financial assistance program for everyday living expenses.

  • HealthWell Foundation COVID-19 Fund
    This fund is temporarily closed to new patients due to lack of sufficient funding. Please continue to visit its Disease Funds page often, as replenished funds reopen as quickly as possible. If you currently have a grant with HealthWell, your grant will remain active for the entire 12-month grant cycle or until you have exhausted your allocated grant amount, whichever comes first.  

  • Leukemia & Lymphoma Society COVID-19 Assistance Program
    This fund is now fully depleted. The Leukemia & Lymphoma Society remains committed to doing everything possible to provide support to patients, families and caregivers, who can contact Information Specialists at 800.955.4572. Patients and caregivers should also visit its website to learn of other funding programs. 

  • Lungevity Breathe Easier Emergency Response Fund
    Lung cancer patients and their families who meet eligibility criteria may apply to receive financial support to cover expenses during the COVID-19 public health emergency. LUNGevity’s Breathe Easier fund will offer $500 in financial assistance. 

  • Lymphoma Research Foundation COVID-19 Financial Assistance Grant
    The Lymphoma Research Foundation's COVID-19 related financial assistance provides limited financial assistance for people with lymphoma/CLL in active treatment to help with costs including food, transportation, lodging or housing,  utilities, childcare, and/or devices (e.g., canes, wheelchairs, ramps, air filters). 

  • PAN Foundation COVID-19 Financial Support Fund
    To help affected patients cope with unprecedented financial stress relating to the COVID-19 outbreak the Patient Access Network Foundation is providing direct assistance of $300 on a pre-paid debit card for individuals who have been diagnosed with COVID-19 or directed to self-quarantine due to COVID-19. Eligible patients can use the financial support for treatment expenses for COVID-19, over-the-counter and prescription medications, medical equipment and supplies, and groceries and meals, including delivery services.

  • Patient Advocate Foundation COVID Care
    Through COVID Care, Patient Advocate Foundation’s Case Managers provide patients diagnosed with a chronic, life-threatening, and debilitating disease who are impacted by the novel coronavirus COVID-19, and those hospitalized for COVID-19, with timely and relevant information and education to questions and concerns patients, and caregivers, have about accessing and paying for care, managing basic cost of living needs like food, rent and mortgage, utilities, insurance, and necessary transportation costs that have become difficult to manage due to the pandemic.

    You can request help through PAF’s COVID Care by calling 1.800.532.5274. The PAF COVID Care Recovery Fund is fully allocated, as of May 20, 2020.  

  • Rx Outreach Enrollment Expansion
    Rx Outreach is temporarily expanding the guidelines on its medication program to assist individuals and families who are facing severe financial hardships because of COVID-19. Rx Outreach is the nation's largest, non-profit, fully licensed, mail-order pharmacy. 

  • Team Rubicon Emergency Food Assistance
    Team Rubicon and the Patient Advocate Foundation have partnered to provide emergency food assistance to those who have cancer, Multiple Sclerosis or Rheumatoid Arthritis, and have been affected by COVID-19. Patients eligible for financial assistance may apply for a one-time grant of $300 to help pay for food and nutritional expenses including groceries, food delivery or pick up, and medically tailored meals. 

  • Tigerlily Foundation Funds for Families COVID-19 Relief Program
    Tigerlily Foundation now offers financial grants to breast cancer patients through the Funds for Families COVID-19 Relief Program. The program provides financial assistance to families based on need. Financial assistance is limited to a one-time grant of between $250 to $500 per applicant. 

Medicare & Medicaid Coverage & Payment

Medicaid Coverage & Payment

Telehealth Coverage

Expansion of Telehealth

On April 29, 2020, CMS announced additional sweeping changes to further expand telehealth coverage in response to the COVID-19 public health emergency. Learn more.

CMS has expanded telehealth coverage for Medicare beneficiaries under the 1135 waiver authority and the Coronavirus Preparedness and Response Supplemental Appropriations Act. Additionally, the HHS Office of Inspector General (OIG) is providing flexibility for healthcare providers to reduce or waive cost-sharing for telehealth visits paid by federal healthcare programs. Read CMS fact sheet. Read CMS Medicare Telehealth FAQs

Commercial Payers COVID-19 Information & Resources

Health insurers have made changes in response to the COVID-19 health emergency. 

Find quick links to more details below.

Anthem

Blue Cross Blue Shield (BCBS)

Cigna

Humana

CVS Health/Aetna

UnitedHealthcare

State-Specific Laws and Resources
  • Triage Cancer: Resources by State

    This page has information specific to each state, including contact information for federal and state agencies, and some key information about laws and consumer protections.

  • Triage Cancer: COVID-19 Related State Laws
    State laws may provide additional rights and benefits to individuals coping with cancer. Various laws related to employment, disability insurance, health insurance, COVID-19, accessing medical records, estate-planning, other cancer-related state laws, and immigration are included on this site.

Patient Resouces
Last updated June 17, 2020.