Visit the ACCC COVID-19 Resource Center & Listserv for Insights on Providing Optimal Patient Care During the Pandemic.



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Coronavirus Response

A Message from ACCC Leadership

The health and well-being of all members of the Association of Community Cancer Centers (ACCC), the patients you serve, those who work with you in the delivery of care, and your greater communities are of paramount importance to us. 

At this challenging time, ACCC is mobilizing to support the multidisciplinary cancer care teams working to ensure the delivery of quality cancer care. ACCC is launching a webcast series featuring peer-to-peer guidance in caring for patients and establishing protocols for virus response at cancer programs and practices. First in the series:  "What Is It Like to Practice in Hard Hit Areas," with ACCC Past President Dr. Jennie R. Crews.

We encourage you to share information and resources that your organization has developed in response to coronavirus with your peers in the ACCCExchange online community forum. Please join your peers in sharing how your program or practice is experiencing an impact on supplies, scheduling, staffing, and other areas.

As we move forward together, our thoughts are with those impacted by the coronavirus across the globe and providers on the frontlines of care. We hope that you are staying healthy and safe during this rapidly-evolving health crisis.

Randall A. Oyer, MD
President, Association of Community Cancer Centers

Christian G. Downs, JD, MHA
Executive Director, Association of Community Cancer Centers

COVID-19 Podcasts

  • [PODCAST] Mini-Podcast: COVID-19 Self-Care
    Mar 31, 2020

    ACCC President-Elect Krista Nelson shares self-care resources for cancer team members during the COVID-19 outbreak and guides us through a brief mindfulness exercise.

ACCCBuzz Blog Posts


COVID-19 information, resources, and toolkit are organized by category below. Click on the category to access quick links.

Professional Associations

American College of Surgeons (ACS)

The American College of Surgeons COVID-19 and Surgery online resource for the surgical community has been developed or curated under the auspices of ACS Regents and Officers to bring surgeons trusted information, including best practices and guidance that specifically target the concerns and challenges surgeons face, includes clinical issues and guidance on non-emergent operations.
ACS accreditation and verification programs grant one year extension (includes Commission on Cancer) (3/24/2020)
ACS Cancer Programs Postponement FAQs 
American Medical Association (AMA)

AMA COVID-19 resource center for physicians, includes:

American Pharmacists Association (APhA)

Pharmacists' Guide to Coronavirus. Information and resources for pharmacists and the communities they serve.
National Alliance of State Pharmacy Associations COVID-19 information from states.

American Society of Clinical Oncology (ASCO)

ASCO COVID-19 Oncology Resource Center 
ASCO FAQs based on member-generated questions
ASCO-ONS weekly webinar series: Caring for People with Cancer During COVID-19 Pandemic, Thursdays, 4 PM ET, April and May

American Society of Hematology (ASH)

COVID-19 Resources for Hematologists
ASH Research Collaborative COVID-19 Registry for Hematologic Malignancy

American Society of Health-System Pharmacists (AHSP)

ASHP COVID-19 Resource Center

ASHP open access to resources during COVID-19

American Society for Radiation Oncology (ASTRO) 

COVID-19 Information for Radiation Oncology Practices
COVID-19 Summary of Information and Recommendations

National Comprehensive Cancer Network (NCCN)

Resources shared by NCCN members to help providers respond to coronavirus 2019.
COVID-19 response tools from Seattle Cancer Care Alliance.
Self-Care & Stress Management During COVID-19: Toolkit for Oncology HCPs

Oncology Nursing Society (ONS)

ONS information regarding COVID-19.
ASCO-ONS webinar series on Caring for People with Cancer During COVID-19 Pandemic

Society for the Immunotherapy of Cancer (SITC)

SITC COVID-19 Resources webpage includes links to two newly created online communities to serve as discussion forums to facilitate global communication and rapidly disseminate critical information related to COVID-19.

Journal Articles
Annals of Internal Medicine. Kutikov A, Weinberg DS, Edelman MJ, Horwitz EM, Uzzo RG, et al. A war on two fronts: cancer care in the time of COVID-19. Published at on 27 March 2020. DOI: 10.7326/M20-1133.

New England Journal of Medicine.  
Access the NEJM collection of articles and other resources on the Coronavirus (Covid-19) outbreak, including clinical reports, management guidelines, and commentary. All materials are open access

Journal of the National Comprehensive Cancer Network. Ueda M, et al. Managing Cancer Care During the COVID-19 Pandemic: Agility and Collaboration Toward a Common Goal. 2020. March 16. (JNCCN special feature) doi: 10.6004/jnccn.2020.7560. 
Centers for Medicare & Medicaid Services

CMS â€śCurrent Emergencies” webpage includes a summary of CMS COVID-19 actions and updates. Find links to clinical & technical guidance; billing & coding guidance; coverage guidance; and information for consumers on Medicare & Marketplace coverage.

CMS Coronavirus Stakeholder Calls (recordings and transcripts)

Medicare Coverage & Payment

Accelerated & Advance Payment Program for Medicare Healthcare Providers & Suppliers
March 28, CMS announced expansion of its accelerated and advance payment program for Medicare participating health care providers and suppliers, to ensure they have the resources needed to combat the 2019 Novel Coronavirus (COVID-19). This program expansion includes changes from the recently enacted Coronavirus Aid, Relief, and Economic Security (CARES).

CMS is expanding the Accelerated and Advance Payment Program for all Medicare providers throughout the country during the public health emergency related to COVID-19.  The payments can be requested by hospitals, doctors, durable medical equipment suppliers, and other Medicare Part A and Part B providers and suppliers. Access CMS fact sheet for requirements to qualify for this program and information on how to submit a request.

Coverage and Payment Related to COVID-19. This fact sheet explains coverage under original Medicare, including diagnostic tests, vaccines, inpatient hospital care services, inpatient hospital quarantines, ambulatory services in a hospital or other location, and telehealth and other communication-based technology services, request for prescription refills, emergency ambulance transportation. Also included in fact sheet are Medicare Advantage and Part D.

Coverage for COVID-19 Tests
CMS fact sheet on coverage for COVID-19 tests. 

CMS FAQs on catastrophic health plan coverage for the diagnosis and treatment of the Coronavirus Disease 2019 (COVID-19). CMS announces enforcement discretion to remove barriers and financial disincentives to COVID-19 diagnosis and treatment. FAQs, issued March 18, align with Internal Revenue Service (IRS) guidance that provides flexibility to high deductible health plans to provide health benefits for diagnosis and treatment of COVID-19 without application of a deductible or cost-sharing.

Essential Health Benefits Coverage for COVID-19 FAQs
CMS COVID-19 FAQs for Essential Health Benefits (EHB) Read the FAQs here

Medicare Provider Enrollment Relief
CMS Frequently Asked Questions (FAQs) on Medicare Provider Enrollment Relief related to COVID-19 including the toll-free hotlines available to provide expedited enrollment and answer questions related to COVID-19 enrollment requirements. 

Medicaid Coverage & Payment

CMS Waivers & Flexibilities webpage 

Coverage and Benefits Related to COVID-19 Medicaid and CHIP CMS fact sheet.

Exceptions & Extensions for Quality Reporting Requirements
CMS COVID-19 related exceptions from reporting requirements and extensions for clinicians and providers participating in Medicare quality reporting programs with respect to upcoming measure reporting and data submission for those programs.

Telehealth Coverage

CMS has expanded telehealth coverage for Medicare beneficiaries under the 1135 waiver authority and the Coronavirus Preparedness and Response Supplemental Appropriations Act. Clinicians can bill immediately for dates of service starting March 6, 2020. Telehealth services are paid under the Physician Fee Schedule at the same amount as in-person services. Medicare coinsurance and deductible still apply for these services. Additionally, the HHS Office of Inspector General (OIG) is providing flexibility for healthcare providers to reduce or waive cost-sharing for telehealth visits paid by federal healthcare programs. Read CMS fact sheet. Read CMS Medicare Telehealth FAQs

CMS Medicaid Telehealth Guidance to states (released 3/17/2020) and find CMS general Telehealth Medicaid Guidance guidance here.


Johns Hopkins University & Medicine

JHU Coronavirus Resource Center
JHU Global COVID-19 Case Tracker map.

Patient Advocacy Organizations

American Cancer Society (ACS)

Common Questions About the New Coronavirus Outbreak

Cancer Support Community (CSC)

What Cancer Patients and Survivors Need to Know About the Coronavirus.


COVID-19 and Lung Cancer (information available in English and Spanish)
COVID-19 FAQs for people with lung cancer 
COVID-19 Conversations with Experts (videos)
COVID-19 Glossary (available in English and Spanish)

National Coalition for Cancer Survivorship (NCCS)

NCCS/ASCO work together to answer commonly asked questions about COVID-19 for patients and survivors. Read Q & A here.

Patient Advocate Foundation (PAF)

PAF COVID Care Resource Center

Commonwealth Fund information on health coverage options for laid-off workers and others  

Commercial Payers COVID-19 Information & Resources

Health insurers have made changes in response to the COVID-19 health emergency.

In a March 19 press release, Blue Cross Blue Shield (BCBS) announced that all 36 independently-operated BCBS companies and the Blue Cross and Blue Shield Federal Employee Program® (FEP®) would expand coverage for telehealth services for the next 90 days. Included is this expansion: waiving cost-sharing for telehealth services for fully-insured members (applies to in-network telehealth providers who are providing appropriate medical services). Among the steps previously announced by BCBS companies: covering full costs of medically necessary diagnostic tests related to COVID-19, waiving of prior authorizations for diagnostic tests and covered services for members if diagnosed with COVID-19, and increased access to prescription medications.

On March 30, Humana and Cigna announced coverage of all COVID-19 related treatments with no cost sharing.

CVS Health/Aetna announced the company will waive commercially-insured members’ cost sharing and copays for treatments related to COVID-10. In a statement, CVS/Aetna said the company will also waive member cost-sharing for inpatient admissions at all in-network facilities for treatment of COVID-19 or health complications associated with the virus.

On March 31 UnitedHealthcare announced it is waiving member cost-sharing for treatment of COVID-19 through May 31, 2020 for its fully-insured Commercial, Medicare Advantage, and Medicaid plan. UHC says the company will work with self-funded customers as well. Previously, UHC had announced efforts to waive cost-sharing for COVID-19 testing and testing-related visit. Starting March 31 until June 18, 2020, UHC will waive cost-sharing for in-network non-COVID-19 telehealth visits for its Medicare Advantge, Medicaid, and fully-insured individual and Group market health plans.

Find quick links to more details below.

Blue Cross Blue Shield (BCBS)
Blue Cross Blue Shield Coronavirus (COVID-19) Updates
Interactive map showing local BCBS information
BCBS press release on coverage for COVID-19 testing (3/6/20)
BCBS press release on coverage for telehealth during COVID-19 (3/19/20)

Cigna statement waiving cost-sharing for COVID-19 treatment (3/30/20)
Cigna Coronavirus Resource Center

Humana FAQs about Coronavirus Coverage
Humana Temporarily Expands Telehealth Coverage

CVS Health/Aetna
For Aetna Providers: What You Need to Know About the Coronavirus (COVID-19)

For Aetna members (consumers): What You Need to Know About the Coronavirus
CVS Health COVID-19 Resource Center
CVS Health information on what CVS Health is doing to support Aetna members Caremark clients, and CVS pharmacy customers.

UnitedHealthcare (3/31/20) Latest updates on COVID-19
UnitedHealthcare announced March 31, that the company is waiving member cost-sharing for treatment of COVID-19 through May 31, 2020, for its fully-insured Commercial, Medicare Advantage, and Medicaid plan. UHC says it will work with self-funded customers as well. Starting March 31 until June 18, 2020, UHC will waive cost-sharing for in-network non-COVID-19 telehealth visits for its Medicare Advantage, Medicaid, and fully-insured individual and Group market health plans. More information here.

UHC COVID-19 updates and resources for providers

Commonwealth Fund State Action on COVID-19 Coverage of Critical Services by Private Insurers

Page last Updated April 3, 2020