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HomePublicationsOncology Issues

Prioritizing Equitable Supportive Services

April 14, 2025
Oncology Issues
April 2025
Volume 40
Issue 2

Author(s):

Krista Nelson, MSW, LCSW, OSW-C, FAOSW

Prioritizing Equitable Supportive Services
Download Issue PDFDownload PDF

As I write this column, I am filled with deep gratitude for the remarkable individuals who make up the oncology care community. In times of growing uncertainty, increasing complexity, and evolving care needs, your unwavering dedication to patients and their families stands as a testament to the strength of this field.

Oncology is more than medicine—it is a commitment to walking alongside patients through one of the most profound experiences of their lives. Whether you are a physician, nurse, social worker, patient navigator, researcher, or administrator, your role is essential in ensuring that every individual facing cancer receives not only the best possible treatment but also the compassionate support they need to navigate their journey.

The pages of this journal reflect the ever-expanding landscape of oncology care, and I want to bring another vital and new resource to your attention. ACCC’s Equitable Delivery of Oncology Supportive Care Services: Handbook for Cancer Care Centers reminds us that cancer care is not just about treating the disease; it is about addressing the whole person. It includes integrating services such as patient navigation, financial advocacy, symptom management, survivorship care, and mental health support. Every effort we make to alleviate distress—whether through a conversation about treatment decisions, a connection to a needed resource, or simply bearing witness to a patient’s story—has a profound impact.

This handbook also provides cancer care centers with a framework and practical resources for building capacity to provide these services equitably and sustainably. The handbook primarily uses supportive care to describe the full spectrum of physical and psychosocial support for people with cancer, including access to care and social supports, engagement in care planning across the continuum, and symptom and side effect prevention and reduction.

Finally, this handbook highlights the essential role of collaboration in cancer care. Our ability to provide high-quality, patientcentered care depends on our willingness to work across disciplines, to break down barriers to access, and to advocate for the resources our patients need. In my nearly 3 decades as an oncology social worker, I have witnessed firsthand the power of an integrated care team: how a financial advocate’s intervention can relieve a burden, how a nurse navigator’s guidance can change a patient’s experience, and how emotional support delivered by a social worker can transform a family’s coping. These are not small moments; they are the foundation of truly comprehensive cancer care.

Because patients place their trust in us, we need to advocate for the best possible outcomes in all aspects of care. This resource will help you consider quality improvement and tips for sustaining supportive care services where you deliver cancer care.

I want to end with a note to the care teams who show up every day with skill, empathy, and resilience: Thank you. Your work matters. Your compassion makes a difference. And your dedication is shaping the future of oncology care.

Articles in this issue

Prioritizing Equitable Supportive Services
Prioritizing Equitable Supportive Services
Meeting the Needs of a Growing Patient Population
Meeting the Needs of a Growing Patient Population
Implementing Smart Texting Reduces ER Visits and Hospital Admissions
Implementing Smart Texting Reduces ER Visits and Hospital Admissions
A Sustainable Model for Pancreatic Cyst Surveillance and Early Pancreatic Cancer Detection
A Sustainable Model for Pancreatic Cyst Surveillance and Early Pancreatic Cancer Detection
Creating a Community-Wide Safety Net with Centralized Tracking and Management of Incidental Lung Nodules
Creating a Community-Wide Safety Net with Centralized Tracking and Management of Incidental Lung Nodules
An Innovative Program Addresses Housing Insecurity
An Innovative Program Addresses Housing Insecurity
Adverse Event Management for CDK Inhibitors in Hormone Receptor–Positive Breast Cancer
Adverse Event Management for CDK Inhibitors in Hormone Receptor–Positive Breast Cancer
Bridging Oncology and Dermatology: Integrating Dermatologic Toxicity Management Into Routine Cancer Care
Bridging Oncology and Dermatology: Integrating Dermatologic Toxicity Management Into Routine Cancer Care
Addressing Social Drivers of Health: A Quality Improvement Approach to Developing Oncology-Specific Screening Tools
Addressing Social Drivers of Health: A Quality Improvement Approach to Developing Oncology-Specific Screening Tools
Bringing Cancer Research to the Community: Strategic Approaches to Representative Oncology Clinical Trial Design
Bringing Cancer Research to the Community: Strategic Approaches to Representative Oncology Clinical Trial Design
Treatment for Relapsed or Refractory Multiple Myeloma: Care Team Perspectives on a Bispecific Antibody
Treatment for Relapsed or Refractory Multiple Myeloma: Care Team Perspectives on a Bispecific Antibody
Fast Facts (April 2025)
Fast Facts (April 2025)
The Inflation Reduction Act’s Potential Impact on Oncology Care: Patient Costs and Provider Reimbursement Implications
The Inflation Reduction Act’s Potential Impact on Oncology Care: Patient Costs and Provider Reimbursement Implications
Accurate Diagnosis Coding in Oncology
Accurate Diagnosis Coding in Oncology
Bridging the Gaps in Equitable Cancer Care
Bridging the Gaps in Equitable Cancer Care

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