Bridging the Gap: Enhancing Cancer Care Through Financial Navigation – [Video Podcast] Ep. 56

The high cost associated with cancer diagnosis, treatment, and survivorship makes the burden of financial toxicity an unavoidable reality for many patients—and makes financial navigators central to the delivery of high-quality cancer care. In this vodcast episode, CANCER BUZZ speaks with Heather Simpson, BCPA, patient financial navigator lead, who shares her experience using the ACCC Financial Advocacy Network’s financial advocacy services guidelines assessment tool to pinpoint financial navigation challenges within her cancer program.

“When [ACCC] came out with a gap assessment tool in 2024...it allowed us to see where we had hit the mark with our program and where we had some gaps we could take care of to really be in line with the [Financial Advocacy Network’s] guidelines.”

Heather Simpson, BCPA 

Patient Financial Navigator Lead

Allina Health Cancer Institute

River Falls, WI

Additional Resources:  

• Financial Advocacy Guidelines
• Financial Advocacy Services Assessment Tool
• Financial Advocacy Services Guidelines Assessment Tool User Guide
• In the Field: Practical Financial Advocacy Strategies for Supporting Cancer Patients 
• Oncology Reimbursement Meetings

This podcast is made possible by funding and support provided by Genentech, Eisai, Pfizer, and Regeneron and in partnership with AONN+, NPAF, Triage Cancer, and CancerCare.