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Oncology Issues Journal


Can You Hear Me Now?

By Kimberly Smith, MPHA

After integrating voice recognition software with its EMR, Mount Sinai Health System reduced physician workload, improved patient care, and streamlined clinic workflow. Physicians and staff shared that this process improvement initiative also improved their well-being, freeing clinicians up to spend more time doing what they want to do—caring for patients.

Also in This Issue:

  • Caring for the Caregiver
    A holistic Self-Care and Resiliency Program for Oncology Professionals has helped to decrease oncology staff burnout rates. Key components include Patient Remembrance Ceremonies, staff support groups, educational opportunities, and social events.
  • Implementing Oncology Distress Screening in a Large Academic System
    A step-by-step guide on how to develop and implement a health system-wide distress screening tool.
  • Addressing Cancer-Related Cognitive Impairment in Cancer Survivorship
    Poor executive function, attention and concentration deficits, and impairment to short term memory are a few of the symptoms of cancer-related cognitive impairment that can impact patients during- and post-treatment. Find out how patients present these symptoms and how assessment and screening can help early interventions.
  • Implementing and Evaluating an Online Educational Resource for Veterans with Cancer
    One VA Center improved patient education by developing an online resource for veterans with cancer. Although several barriers emerged during this quality improvement process, the VA Center was able to meet its patients needs and decrease their anxiety.
  • MyCareCompass
    A dynamic partnership with a technology company allowed one cancer program to improve patient education through the use of digital communication. Today patients receive emails or texts at crucial and targeted moments during their cancer treatment journey.
  • ACCC Financial Advocacy Learning Labs: Improving Processes to Better Serve Patients
    Financial toxicity continues to be a rising concern among patients with cancer and supportive care staff. ACCC’s on-site learning labs helped two member programs develop and implement customized action plans to improve their financial advocacy services.


  • 2020 Oncology Coding Update


  • MaineGeneral Medical Center, Harold Alfond Center for Cancer Care, Augusta, Maine


  • Hiring a Genetic Counselor in a Lean Labor Market

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More from ACCC

ACCC 46th Annual Meeting & Cancer Center Business Summit

AMCCBS-2020-view-the-speakers-300x250ACCC launched a national Comprehensive Cancer Care Services Survey in 2019, whose outcomes led to the development of a tiered matrix of services that cancer practices and programs of varying sizes and resource levels can adopt. On March 6, at a session titled, “Collaborate, Educate, Compensate. Creating a Sustainable Model for Cancer Care Delivery,” hear a multidisciplinary panel of experts, including senior leaders from ASHP, ONS, and AMA, involved in the development of the matrix address how the provision of these services can elevate patient care and the patient experience; reduce healthcare costs; improve care coordination; identify implementation challenges and opportunities; and outline various avenues for how key services can be covered. Then join the conversation by sharing your thoughts and questions about these recommendations in real-time.

Explore our agenda for more on this session and other relevant topics.