Learn about population health navigators—individuals dedicated to supporting a specific underserved population, including rural, Black, and Latinx populations.
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The patient navigation world has a new kid on the block. Just when we thought we knew everything there was to know about navigators, the role has been reinvented by a concept so intuitive, it is difficult to believe that these navigators are not standard practice in oncology. Meet population health navigators—individuals dedicated to supporting a specific underserved population, including rural, Black, and Latinx populations, through culturally and linguistically competent navigation services for patients with cancer, their families, and their caregivers.
These navigators share a cultural connection and language with their patients and are non-clinical professionals—legal specialists, social workers, advocacy experts—who bring valuable, real-world skills and experiences to patients’ cancer journey and help break down barriers more effectively by understanding the nuances of a patient’s culture, language, and identity.
Guest
Emily Copus, MSW, OPN-CG
Manager, Navigation Program
Atrium Health Wake Forest Baptist
“It’s so important to have somebody who looks like you when you walk into a room, especially when you are talking about something so vulnerable as a cancer diagnosis and all the challenges that come along with it. It just allows you to connect with someone on a different level.” — Emily Copus, MSW, OPN-CG
Read more in “Population Health Navigators: An Innovative Approach for Supporting Underserved Patients” in Volume 38, Number One, Oncology Issues.
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The views and opinions expressed herein are those of the author(s)/faculty member(s) and do not reflect the official policy or position of their employer(s) or the Association of Cancer Care Centers.
June 30, 2026
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