The high cost associated with cancer diagnosis, treatment, and survivorship makes the burden of financial toxicity an unavoidable reality for many patients—and makes financial navigators central to the delivery of high-quality cancer care. In this vodcast episode, CANCER BUZZ speaks with Heather Simpson, BCPA, patient financial navigator lead, who shares her experience using the ACCC Financial Advocacy Network’s financial advocacy services guidelines assessment tool to pinpoint financial navigation challenges within her cancer program.
“When [ACCC] came out with a gap assessment tool in 2024...it allowed us to see where we had hit the mark with our program and where we had some gaps we could take care of to really be in line with the [Financial Advocacy Network’s] guidelines.”
Heather Simpson, BCPA
Patient Financial Navigator Lead
Allina Health Cancer Institute
River Falls, WI
Additional Resources:
This podcast is made possible by funding and support provided byGenentech, Eisai, Pfizer, and Regeneron and in partnership with AONN+, NPAF, Triage Cancer, and CancerCare.
The views and opinions expressed herein are those of the author(s)/faculty member(s) and do not reflect the official policy or position of their employer(s) or the Association of Cancer Care Centers.
October 28, 2026
September 10, 2026
