This sustainable remote monitoring model ensures continuous support and symptom management for patients between clinic visits. Leveraging electronic patient reported outcomes (ePROs) and intelligent triage technology, this practice significantly reduced emergency department visits and hospitalizations while increasing treatment adherence and patient engagement.
An early contributor to evidence supporting the impact of remote patient monitoring, Highlands Oncology received a 2025 ACCC Innovator Award for its sustainable, scalable remote patient monitoring model.
In this episode, CANCER BUZZ speaks with Lauren Hughes, RN, director of infusion services at Highlands Oncology about her program’s receipt of a 2025 ACCC Innovator Award. Highlands Oncology’s innovation, Improving Care Between Clinic Visits: A Sustainable Model for Remote Patient Monitoring, ensures continuous support and symptom management for patients between clinic visits. An early contributor to real-world evidence on the impact of remote patient monitoring, Hughes will discuss how Highlands Oncology significantly reduced emergency department visits and hospitalizations while increasing treatment adherence and patient engagement.
