Michelle Smith currently serves as Director of Oncology Services for Mercy Hospital St. Louis and has been with Mercy since 2001 in various roles. Ms. Smith is the administrative lead for the Mercy Health Ministry Oncology Specialty Counsel. This specialty counsel is the driver behind the many changes Mercy oncology programs are working to incorporate across their ministry to both better patient experience and the outcomes for patients. Smith has a passion for oncology and specifically improving the quality of life for this patient population in seamless and innovative ways. The OP35 measure is one of many improved outcomes projects she has worked towards. Other projects have included nurse navigation and standardization of infusion practices.