Lori Schneider is an oncology operations manager at Green Bay Oncology and has worked in healthcare for over 25 years. As an operations manager, Schneider oversees the organization’s financial counseling, social work, medical records, reception, and dietitian teams, as well as provider scheduling and credentialing. She joined Green Bay Oncology as a receptionist and later transferred to revenue cycle, where she worked in accounts receivable. In 2006, Schneider developed the financial counseling role at Green Bay Oncology before transitioning to business office manager and, more recently, operations manager roles.
She is a past chairperson for the Association of Community Cancer Centers (ACCC) Financial Advocacy Network and is currently an ACCC Board Member. Schneider has presented at several conferences on the importance of financial counseling in oncology, including what is needed to have a centralized team that cares for patients' financial and insurance needs (e.g., prior authorizations and financial assistance for medical, radiation, surgical, gynecological, and pediatric oncology). Additional conference topics include the importance of utilizing pharmaceutical and specialty pharmacy representatives to help your cancer program and how to enhance your financial counseling program. Schneider and her team have also assisted cancer programs and practices nationally and locally, including helping them establish and enhance their own financial counseling programs.