Angie Santiago, BBA, CRCS, FACCC, is a senior business manager for medical oncology at the Sidney Kimmel Cancer Center at the Thomas Jefferson University Health System. She created and implemented the Oncology Patient Assistance Program, which the health system uses to help patients acquire supplemental financial coverage that exceeds what the hospital’s business office has traditionally provided.
Santiago has worked in healthcare for more than two decades within patient access, revenue cycle, and financial counseling. She is a graduate of the Association of Cancer Care Centers Financial Advocacy Network boot camp and currently services as chair for the network’s Advisory Committee. Santiago has also presented on financial toxicity and related topics at patient navigators’ networking meetings.