Heather Simpson is a patient financial navigator at Allina Health Cancer Institute in River Falls, Wisc., and Hastings, Minn. She has worked in healthcare for over 30 years. Two years after Simpson joined Allina Health’s patient access team, she began addressing oncology patients’ billing questions and concerns, eventually offering financial counseling to patients who were beginning treatment.
Simpson developed and implemented a lung cancer screening program at her organization and works with the institute’s Commission on Cancer accreditation as an integrated network, designing prevention and screening events across each location’s communities to promote cancer awareness. Simpson is a graduate of the Association of Cancer Care Centers Financial Advocacy Network boot camp and a board-certified patient advocate.