Explore our ACCC 2020 Impact Report, the Oncology Issues, Vol.36, N.5, and our video podcast, CANCER BUZZ TV.

Financial Advocacy & Patient Assistance Resources

The South Carolina Oncology Society (SCOS) is committed to providing physicians and their patients with the tools they need to navigate the complexities of paying for cancer treatment. Below is a library of resources provided by SCOS and the Association of Community Cancer Centers (ACCC) to help the multidisciplinary cancer team integrate financial health practices and help patients gain access to high-quality care.


Financial Advocacy Playbook

FAN Playbook 2021 CoverThe ACCC Financial Advocacy Network brought together experts in financial advocacy to create this Playbook—a comprehensive tool to support onboarding and continuous learning for staff who deliver financial advocacy services. In it you will find the basics of financial advocacy, including common terminology and definitions, and details on benefits verification, financial distress screening, prior authorizations, insurance education and optimization, and how to secure available financial assistance options for qualifying patients.

This Playbook is a tool that can be used by anyone on the cancer care team and especially by those who provide any level of financial advocacy services to oncology patients. It should be used to help train those new to their role in financial advocacy and provide additional training and resources for those financial advocates already on the team. Bookmark this page or keep it on your desk as a quick reference guide to all things financial advocacy-related in oncology.
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Financial Advocacy Toolkit

ACCC, its members, and partners have collected new and updated resources to help you develop, implement, and continue to deliver effective financial advocacy services in your cancer program or practice. These resources include guides and tools for building financial advocacy programs, communicating with patients, screening for financial distress, optimizing insurance coverage, performing prior authorizations, handling denials and appeals, and so much more.
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Financial Advocacy Bootcamp

The ACCC Financial Advocacy Boot Camp offers powerful training to boost Your financial navigation services. Two sets of dynamic online courses offer the tools your staff needs to help patients pay for treatment—while maximizing reimbursement at your program. Free registration is a benefit of IOS membership.
Learn More


Patient Assistance Brochure

Dealing with a cancer diagnosis is stressful enough without having to worry about how to pay for treatment. This patient-facing brochure provides your patients with easily digestible information for exploring financial assistance programs through drug manufacturers and nonprofit organizations.
Download Brochure


Financial Advocacy Services Guidelines

The ACCC Financial Advocacy Services Guidelines address the critical need for early intervention by financial advocates to mitigate the financial burden of cancer. Whether your program is already providing financial advocacy services or is just in the planning stages, these guidelines offer the structure and support needed to advance your work.
Download Guidelines


Patient Assistance and Reimbursement Guide

The ACCC Patient Assistance & Reimbursement Guide has the most up-to-date information on cancer drug assistance and reimbursement programs to help your patients alleviate the financial burden of their treatment.
Download the Guide



  • Jordan Karwedsky Blog
    Preparing for Open Enrollment
    October 25, 2021
    While we talk to patients about insurance coverage and answer their related questions throughout the year, the health insurance Marketplace and Medicare open enrollment seasons provide the best opportunity to educate patients about their insurance options.
  • FAN Playbook Cover for Blog
    ACCC Unveils New Tool for Financial Advocates
    September 28, 2021
    To help cancer programs and practices establish and maintain robust financial navigation programs, ACCC's Financial Advocacy Network recently developed the “Ready, Set, Go! Financial Advocacy Playbook” for all members of the cancer care team—particularly those who provide any level of financial advocacy services.
  • Prostate Cancer Awareness Ribbon
    ACCC Recognizes Prostate Cancer Awareness Month
    September 14, 2021
    ACCC has long highlighted the racial and ethnic disparities that exist in oncology and hematology care delivery to advocate for true health equity for all patients with cancer. Through various programs, ACCC helps teach members of the multidisciplinary cancer care team how they can help patients overcome barriers and disparities in various treatment settings.

From Oncology Issues

  •  What Does Leading with Mindfulness and Compassion Look Like?
    Amanda Patton, MA
    In an interview with Oncology Issues, Dr. Weiss shares why she believes this work is important in all levels of healthcare—from the clinic to the boardroom.
  •  Highlights from the CY 2022 MPFS and HOPPS Proposed Rules
    Teri Bedard, BA, RT(R)(T), CPC
    There has been a flurry of activity from the Centers for Medicare & Medicaid Services, Health and Human Services, and Health Resources and Services Administration, including the release of the CMS calendar year (CY) 2022 proposed rules for the Medicare Physician Fee Schedule and Hospital Outpatient Prospective Payment System. Below is a summary of how these notifications may impact oncology.
  •  Compassionate Healthcare
    Krista Nelson, MSW, LCSW, OSW-C, FAOSW
    Many times, being present, allowing the grief, and letting our patients know they aren’t alone is the only “treatment” we have. So, what sustains us? How do we do this every day?

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