Explore our ACCC 2020 Impact Report, the Oncology Issues, Vol.36, N.6, and our video podcast, CANCER BUZZ TV.

Financial Advocacy & Patient Assistance Resources

The Missouri Oncology Society (MOS) is committed to providing physicians and their patients with the tools they need to navigate the complexities of paying for cancer treatment. Below is a library of resources provided by MOS and the Association of Community Cancer Centers (ACCC) to help the multidisciplinary cancer team integrate financial health practices and help patients gain access to high-quality care.


Financial Advocacy Playbook

FAN Playbook 2021 CoverThe ACCC Financial Advocacy Network brought together experts in financial advocacy to create this Playbook—a comprehensive tool to support onboarding and continuous learning for staff who deliver financial advocacy services. In it you will find the basics of financial advocacy, including common terminology and definitions, and details on benefits verification, financial distress screening, prior authorizations, insurance education and optimization, and how to secure available financial assistance options for qualifying patients.

This Playbook is a tool that can be used by anyone on the cancer care team and especially by those who provide any level of financial advocacy services to oncology patients. It should be used to help train those new to their role in financial advocacy and provide additional training and resources for those financial advocates already on the team. Bookmark this page or keep it on your desk as a quick reference guide to all things financial advocacy-related in oncology.
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Financial Advocacy Toolkit

ACCC, its members, and partners have collected new and updated resources to help you develop, implement, and continue to deliver effective financial advocacy services in your cancer program or practice. These resources include guides and tools for building financial advocacy programs, communicating with patients, screening for financial distress, optimizing insurance coverage, performing prior authorizations, handling denials and appeals, and so much more.
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Financial Advocacy Bootcamp

The ACCC Financial Advocacy Boot Camp offers powerful training to boost Your financial navigation services. Two sets of dynamic online courses offer the tools your staff needs to help patients pay for treatment—while maximizing reimbursement at your program. Free registration is a benefit of IOS membership.
Learn More


Patient Assistance Brochure

Dealing with a cancer diagnosis is stressful enough without having to worry about how to pay for treatment. This patient-facing brochure provides your patients with easily digestible information for exploring financial assistance programs through drug manufacturers and nonprofit organizations.
Download Brochure


Financial Advocacy Services Guidelines

The ACCC Financial Advocacy Services Guidelines address the critical need for early intervention by financial advocates to mitigate the financial burden of cancer. Whether your program is already providing financial advocacy services or is just in the planning stages, these guidelines offer the structure and support needed to advance your work.
Download Guidelines


Patient Assistance and Reimbursement Guide

The ACCC Patient Assistance & Reimbursement Guide has the most up-to-date information on cancer drug assistance and reimbursement programs to help your patients alleviate the financial burden of their treatment.
Download the Guide



  • Teamwork Image for Blog
    Oncology Staff Share Staffing, Morale Concerns
    November 10, 2021
    Discussions about staffing shortages, burnout, and heavy workloads have taken center stage during recent meetings with ACCC members. Learn what financial advocates and others are experiencing in their cancer program or practice and leadership are doing or plan to do to rebuild morale and team connections.
  • Jordan Karwedsky Blog
    Preparing for Open Enrollment
    October 25, 2021
    While we talk to patients about insurance coverage and answer their related questions throughout the year, the health insurance Marketplace and Medicare open enrollment seasons provide the best opportunity to educate patients about their insurance options.
  • FAN Playbook Cover for Blog
    ACCC Unveils New Tool for Financial Advocates
    September 28, 2021
    To help cancer programs and practices establish and maintain robust financial navigation programs, ACCC's Financial Advocacy Network recently developed the “Ready, Set, Go! Financial Advocacy Playbook” for all members of the cancer care team—particularly those who provide any level of financial advocacy services.

From Oncology Issues

  •  Views: Put Yourself First Words to Live By
    Dr. Cheyenne Bryant
    Put yourself first: this mantra is especially important today as we continue to grapple with the implications and fallout from the COVID-19 global pandemic.
  •  Connection is Key
    Krista Nelson, MSW, LCSW, OSW-C, FAOSW
    As we turn the corner toward 2022, for oncology to drive equity forward: We need every member and every discipline, patient, leader, payer, industry partner, and innovator working together to provide the most equitable care possible in a sustainable way.
  •  Issues: Biosimilars are Overcoming Challenges of a Turbulent, Unfriendly Marketplace
    Blake McCreery-Cullifer, CPRP
    In addition to the global pandemic, ongoing lawsuits from referenced biologics' manufacturers suing biosimilar manufacturers are having a negative impact on the development and approval of new biosimilars.

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