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Home > Publications > Patient Assistance and Reimbursement Guide

2017 Patient Assistance and Reimbursement Guide

2017 Patient Assistance and Reimbursement Guide


Updated September 2017

New content includes:

  • St. Luke’s Mountain States Tumor Institute’s dedicated financial advocacy program is staffed with 19 full-time employees. Ann Kline shares valuable advice on how to develop, implement, and improve co-pay, foundation, and patient assistance billing processes.
  • New patient assistance programs, including the CoverOne™ Patient Assistance and Co-Pay Program for Bavencio® (avelumab) injection.

Email your comments and feedback to Will True, Writer/Editor, ACCC at

Our Financial Advocacy Bootcamp offers a dynamic online curriculum that helps you and your cancer patients navigate the complex healthcare system and pay for their treatment. Learn more about how to be an effective financial advocate.


blockquoteThe guide is so important to my job and I have helped so many patients as a result. I cannot thank you enough for having this extremely helpful information in one place. Bonnie Snead
Insurance Authorization Manager
Inova Hematology Oncology
Fairfax, VA

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