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A holistic Self-Care and Resiliency Program for Oncology Professionals has helped to decrease oncology staff burnout rates. Key components include Patient Remembrance Ceremonies, staff support groups, educational opportunities, and social events.
Dr. Lija Joseph, a pathologist at Lowell General Hospital, Mass., implemented a pathology consultation program to help cancer patients better understand how the disease affects their bodies. Based on strong patient interest, Dr. Joseph established a Twitter presence to spread the word about the benefits of patient and pathologist interactions.
Using its EHR and billing data to examine key metrics—including charge lag, patient registration, and insurance verification—the Nancy N. and J. C. Lewis Cancer & Research Pavilion at St. Joseph’s/Candler identified four key effects of the “silo mentality” on its cancer program. Focusing on efficiency and urgency, the program broke down its silos, reducing waste and incorrect denials, improving cash …
St. Vincent Hospital implemented a collaborative method of care that uses genetic counselor extenders to increase patient access to risk assessment and genetic testing.
More oncology programs across the country are hiring scribes in their practices to improve patient-centered care, reduce physician burnout, and create administrative efficiencies.
Many cancer program leaders say that improving patient access and the patient-centeredness of care delivery are key strategic imperatives.
Dr. Farley directs Christiana Care Health System’s strategy to promote the professional fulfillment and personal well-being of its caregivers—and, subsequently, its patients.
Being aware of how burnout manifests itself can help supervisors and staff identify the condition early.
For patients with cancer experiencing symptoms outside of business hours or when same-day appointments are unavailable, the usual options are to wait until the next day or visit the emergency department (ED). However, ED visits come with clinical and financial risks for oncology patients. Read how The Clinical Cancer Center at Froedtert Hospital developed a 24-hour urgent care oncology clinic to reduce …
Patients with cancer experience a variety of difficulties in accessing and managing their medications. The Legacy Health Cancer Institute established an oncology pharmacy navigator to decrease barriers to patient access, reconcile medication lists, and alleviate the financial burden of cancer care.
Early identification, staging, and diagnosis of lung cancer is critical to improving patient outcomes. However, current diagnostic options are limited in accuracy, safety, and invasiveness—only 15 percent of patients with lung cancer are diagnosed at an early stage. Read how Fox Chase Cancer Center has implemented new flexible robotic endoscopic technology to diagnose hard-to-reach lung nodules with …
Advanced practice providers entering the oncology workforce need more than graduation from an advanced practice program; formal training is necessary. Norton Healthcare began a continuous QI initiative to enhance existing orientation processes for closing this practice gap.
Because of its growing retirement-age population and its unique location on a barrier island, The Outer Banks Hospital saw patients with lung cancer presenting at too late a stage for curative treatment. Learn how the hospital created an LDCT program and partnered with local providers and community cancer centers to identify patients with lung cancer at an earlier stage.
The ongoing balancing act of staffing and retention is one of the most challenging issues in healthcare today. In specialty areas such as oncology, staffing presents an even more difficult challenge. Finding qualified individuals with the right experience to fill open positions can be a taxing, time-consuming task.
Though the concept of patient navigation is not new, the use of lay navigation teams across the continuum of a cancer journey is a novel approach to care coordination. Integrating lay navigators into the healthcare team empowers the clinical team to work at a higher level within the scope of their training.
In 2016 Virtua Cancer Program saw approximately 2,400 analytic cases across three ncampuses. Our two full-time (FTE) social workers were challenged to meet this high patient demand, and it soon became clear that improvements were needed
When SwedishAmerican Regional Cancer Center found itself unable to quantify performance in inpatient oncology, it saw an opportunity to break down barriers in communication and education between the inpatient and outpatient setting.
The role of the geriatric oncology ambulatory care clinic is important to the care of the older person in that it assembles a multidisciplinary team of oncology professionals specialized in aging and who work together to conduct comprehensive geriatric assessment and develop a cancer management plan.
2017 ACCC Innovator Award winner Mitchell Cancer Institute developed a universal oncology nurse navigation acuity tool that measures 11 factors directly impacting the need for and level of navigation services, including staging and diagnosis, co-morbidities, hospitalizations, and family support.
The Susan P. Wheatlake Regional Cancer Center lacked the infrastructure to fund survivorship and navigation software, but still needed to assess how to meet needs, procure service affiliations, and facilitate access to services in a fiscally responsible manner.
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