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The O’Neal Comprehensive Cancer Center at the University of Alabama at Birmingham and Monument Health Cancer Care Institute leveraged a technology solution to improve infusion center efficiency, increase revenue, and reduce patient wait times.

Thirty-six medical oncologists, practicing at 21 sites in groups that ranged in size between 1 and 8, were paid according to 14 variations of 9 individual practice plans. We felt that the window of opportunity was optimal to convert individual sites into a functionally cohesive and interactive group using financial goals and rewards to encourage behavioral changes.

After integrating voice recognition software with its EMR, Mount Sinai Health System reduced physician workload, improved patient care, and streamlined clinic workflow. Physicians and staff shared that this process improvement initiative also improved their well-being, freeing clinicians up to spend more time doing what they want to do—caring for patients.

More oncology programs across the country are hiring scribes in their practices to improve patient-centered care, reduce physician burnout, and create administrative efficiencies.

When Kettering Health Network reorganized its operations by service lines, oncology had major problems—internal competition, communication deficits, inefficiencies, and a lack of infrastructure. Learn how Kettering united its oncology staff under “one best practice,” streamlined operations, increased patient volume, and decreased internal competition.