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Navigators are problem solvers. ... We're filling in gaps where we’re needed, helping with screening, implementing cleaning protocols, and helping staff transition to virtual work.
When COVID-19 struck at the start of this year, the oncology social work team at Providence Cancer Institute sought to not only meet the immediate psychosocial needs of their patients, but also to address the needs of the frontline staff caring for patients. They knew that the cancer institute’s staff would be especially vulnerable during this time of heightened, prolonged anxiety. Krista Nelson, …
While the pandemic continues to disrupt the conduct of cancer research, clinical trials remain crucial to advancing clinical care and providing the latest treatment options to all patients, including those in medically underserved communities. Given its location in the American southwest, Yuma Regional Medical Center (YRMC) Cancer Center has a long history of providing culturally appropriate care for …
On July 29, the ACCC Financial Advocacy Network hosted an interactive virtual town hall: Financial Navigation During the COVID-19 Crisis: Tips from Financial Advocates. Chair Lori Schneider, Oncology Operations Manager at Green Bay Oncology, moderated a panel discussion and Q&A with Rifeta Kajdic at St. Luke’s Cancer Institute and Angie Santiago, CRCS, at Sidney Kimmel Cancer Center. After the …
As it did other healthcare systems, the COVID-19 pandemic hit ChristianaCare unexpectedly. But the members of ChristianaCare’s Community Health Outreach and Education team had already laid critical groundwork that enabled them to quickly reach local at-risk and vulnerable populations when they needed it most. Reaching the Underserved ChristianaCare’s Community Health Outreach and Education Program …
On July 29, the ACCC Financial Advocacy Network hosted an interactive virtual Town Hall: Financial Navigation During the COVID-19 Crisis: Tips from Financial Advocates. Chair Lori Schneider, Oncology Operations Manager at Green Bay Oncology, moderated a panel discussion and Q&A focused on helping financial advocates help patients continue to be able to pay for their cancer treatment during the …
By Mickey LeRoy, RA, LEED AP & Timothy Hsu, MHSA Social media healthcare channels and email lists are bursting with articles on “surge planning” and invitations to online discussions about the post-pandemic return of patients. While valuable, what is only beginning to emerge from these discussions is a longer view understanding of what “the new normal” looks like for healthcare facilities. …
The widespread and continuing unemployment that COVID-19 has left in its wake portends a significant increase in the number of uninsured Americans. In an employer-based healthcare system, the loss of a job often means the loss of the healthcare insurance provided through that job. Although comprehensive data on the effect of the pandemic on health insurance is not yet available, there are signs that …
By Christopher Kerns and Amanda Berra of the Advisory Board Note: This blog post is a segment of an article that was originally published on June 15, 2020 by the Advisory Board. With telehealth reimbursement finally seeing reimbursement parity with in-person visits during the public health emergency, providers of all stripes have begun investing heavily in a variety of platforms. Here, John …
By Deirdre Saulet of the Advisory Board Note: This article was originally published on May 13, 2020 by the Advisory Board on Oncology Rounds Welcome to "Field Report," a new series where Advisory Board experts weigh in on what they are hearing from health care organizations across the county. In this edition, Deirdre Saulet shares findings from recent networking forums with cancer program leaders …
With the COVID-19 pandemic resulting in unprecedented unemployment and an economic recession, financial advocacy services for cancer patients are more important than ever. At any given time, the job of financial advocates and navigators requires them to stay on top of rapidly changing assistance programs, insurance coverage changes, new state healthcare laws, and evolving community resources. The pandemic …
The dawn of COVID-19 has brought change for all of us, but for cancer patients and survivors, that change has been particularly profound. Whether they are in active treatment or survivorship, people living with cancer often experience significant physical limitations, and this pandemic has put considerable restraints on aspects of all of our lives. The accompanying loneliness that this isolation can …
In April at the virtual 2020 Community Oncology Alliance Annual Conference, leaders across the cancer care community gathered online for a panel discussion of current events and policy priorities in oncology care. COVID-19 and its fallout on community cancer centers dominated the discussion, which was moderated by Ted Okon, MBA, the executive director of the Community Oncology Alliance (COA). Okon …
In April 2020, the U.S. unemployment rate reached an all-time high of 14.7 percent. By May 28, more than 40 million people in the U.S. had filed for unemployment insurance as the COVID-19 pandemic led to the shuttering of business after business. In an employer-based healthcare system, the repercussions of this massive unemployment can have a devastating effect on the ability to obtain healthcare …
As experience with COVID-19 is collected, we are learning that people with cancer are more likely to experience worse outcomes. Patients with cancer are also significantly impacted by disruptions in the healthcare system that may lead to delays or changes in treatment plans. It is imperative that we examine and understand much more about the impact of this pandemic on cancer patients and survivors …