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By Angie Santiago As the Lead Financial Counselor at the Sidney Kimmel Cancer Center at Jefferson University Hospital in Philadelphia, my job is to help patients understand what their health insurance covers and explore options for additional sources of financial support if necessary. Our center serves approximately 4,000 patients per year, and I help many of those patients locate the resources they …

When Lori Schneider helped create the first financial counselor role at Green Bay Oncology in Wisconsin in 2006, she was helping pioneer a solution to a need that would grow tremendously in the following years. “It's a key role,” says Schneider, “and the need for it is expanding, especially with the current insurance structure and huge out-of-pocket expenses for patients.” Today, Schneider has amassed …