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This job plans and coordinates business operations and marketing programs for the system Cancer Service Line. Coordinates, plans and directs functions associated with the business, financial and clinical activities, including but not limited to, operations/quality performance and monitoring, regulatory compliance, purchasing and inventory, marketing, human resource planning, physician and hospital team member education, volume growth drivers, and potential new program development opportunities. Develops and monitors programs for maintaining external relationships of the Service Line with the public, referring hospitals, referring physicians and other professional groups. Develops and maintains programs to monitor referral performance and associated financial analysis, works effectively with physician leadership specifically with the appointed dyad physician partner, and works in partnership with the physician and administrative leader on overall strategic initiatives for the service line. Communicates and interprets organizational and departmental mission goals and objectives to all areas of responsibility and provides leadership and direction in the planning, implementation, and evaluation activities of all areas of responsibility.


  • Required – Bachelor’s Degree in Healthcare, Business Administration or related field
  • Preferred – Master’s Degree in Healthcare, Business Administration or related field

Work Experience

  • Required – 10 years of experience in healthcare management

Job Duties

  • Ensures quality of care & patient satisfaction measured by division performance reviews, accreditation and regulatory compliance, and patient advocacy scores.
  • Builds an engaged workforce through leadership, talent development and collaborative employee relationships.
  • Oversees research, education & training to support cutting edge patient care and services.
  • Ensures operational profitability with sound financial performance.
  • Develops and achieves long-term strategic business plans through effective relationship building, communication, planning, and fundraising.
  • Oversees the physical & technological infrastructure and develops organizational structures, programs, and processes.
  • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
  • Other related duties as required.


Nicholas Ruhe - nicholas.ruhe@ochsner.org

1801 Research Boulevard Suite 400
Rockville, MD 20850
Tel: 301.984.9496 | Fax: 301.770.1949
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