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Can You Hear Me Now?

By Kimberly Smith, MPHA

After integrating voice recognition software with its EMR, Mount Sinai Health System reduced physician workload, improved patient care, and streamlined clinic workflow. Physicians and staff shared that this process improvement initiative also improved their well-being, freeing clinicians up to spend more time doing what they want to do—caring for patients.

Also in This Issue:

  • Caring for the Caregiver
    A holistic Self-Care and Resiliency Program for Oncology Professionals has helped to decrease oncology staff burnout rates. Key components include Patient Remembrance Ceremonies, staff support groups, educational opportunities, and social events.
  • Implementing Oncology Distress Screening in a Large Academic System
    A step-by-step guide on how to develop and implement a health system-wide distress screening tool.
  • Addressing Cancer-Related Cognitive Impairment in Cancer Survivorship
    Poor executive function, attention and concentration deficits, and impairment to short term memory are a few of the symptoms of cancer-related cognitive impairment that can impact patients during- and post-treatment. Find out how patients present these symptoms and how assessment and screening can help early interventions.
  • Implementing and Evaluating an Online Educational Resource for Veterans with Cancer
    One VA Center improved patient education by developing an online resource for veterans with cancer. Although several barriers emerged during this quality improvement process, the VA Center was able to meet its patients needs and decrease their anxiety.
  • MyCareCompass
    A dynamic partnership with a technology company allowed one cancer program to improve patient education through the use of digital communication. Today patients receive emails or texts at crucial and targeted moments during their cancer treatment journey.
  • ACCC Financial Advocacy Learning Labs: Improving Processes to Better Serve Patients
    Financial toxicity continues to be a rising concern among patients with cancer and supportive care staff. ACCC’s on-site learning labs helped two member programs develop and implement customized action plans to improve their financial advocacy services.

Compliance

  • 2020 Oncology Coding Update

Spotlight

  • MaineGeneral Medical Center, Harold Alfond Center for Cancer Care, Augusta, Maine

Views

  • Hiring a Genetic Counselor in a Lean Labor Market

Members: Access the Full Issue (Requires Login)    Non-Member Access


Publications That Keep You Ahead of the Competition

ACCC members consistently give ACCC publications high marks for their timeliness and usefulness. Experts in the field of oncology contribute to ACCC's publications and provide a solution-based approach to educating oncology healthcare professionals about streamlining and improving cancer services, practice management trends and strategies; implementing new treatments and technology; and planning for regulatory and legislative change.

Oncology Issues Journal

Oncology Issues, the official, peer-reviewed journal of the Association of Community Cancer Centers, is one of the only non-clinical, programmatic publications that provides "how-to" articles for the entire multidisciplinary oncology care team. The journal covers a wide range of topics, including:

  • Hospital & physician alignment strategies
  • Quality & performance improvement initiatives
  • Staffing models
  • Cancer service line strategic planning
  • Cancer & population health initiatives
  • Precision medicine & new treatment modalities, such as immunotherapy
  • Community outreach & education
  • Screening & prevention programs
  • Implementation of care delivery models & alternative payment models
  • Clinical research in the community setting
  • Efforts to improve the patient experience & patient engagement
  • Programs to address at-risk and disparate patient populations

Patient Assistance & Reimbursement Guide

This annual publication together information on pharmaceutical and non-pharmaceutical patient assistance programs, foundations, and non-profit assistance programs, co-pay programs, and reimbursement resources. Access the PDF version online with links to program information and enrollment forms.

ACCC Trending Now in Cancer Care Survey

This annual ACCC survey is designed to educate cancer programs and practices on nationwide developments in the business aspects of cancer care delivery. Data can help programs and practices evaluate their own organization's performance relative to similar organizations and assist in short- and long-term budgeting and cancer service line planning. Survey highlights are available online. Full survey results are available to ACCC members only. ACCC uses data from this annual survey to information ACCC education projects.