As the reimbursement landscape in oncology care grows more complex, navigating reimbursement requirements is increasingly onerous.
Payers are having difficulty keeping up with the increasing number of approvals for oncology agents, leading to more requests for documentation and more denials. Caught in the crosshairs are financial and reimbursement specialists spending ever-more time on filing and tracking appeals. In this payment landscape, the role of the financial advocate is more important than ever. By adopting effective strategies such as increasing patients’ literacy about their insurance benefits, educating oncology staff about financial assistance programs, and tracking assistance efforts for individual patients, financial advocates can help more patients avoid financial distress and focus on their treatment and healing.