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Financial Advocacy

The Association of Cancer Care Centers (ACCC) is committed to building the confidence of oncology financial advocates, connecting them with much-needed solutions to improve the patient experience. Through the Financial Advocacy Network’s tools and resources, ACCC empowers cancer programs and practices to proactively integrate financial health into the oncology care continuum and help patients gain access to high-quality care for a better quality of life.

For more information on this project, please contact the ACCC Provider Education department.

 

Featured Programs

Financial Advocacy Guidelines

These guidelines were created using a collaborative, consensus-based process to promote and guide the implementation of critical financial advocacy services in cancer programs and practices across the nation.

Financial Advocacy Boot Camp

Whether you are an experienced financial advocate or new to the field, the ACCC Financial Advocacy Boot Camp prepares you to help your patients and your program address the growing issue of financial toxicity.

Financial Advocacy Playbook

The ACCC Financial Advocacy Network brought together experts in financial advocacy to create this Playbook—a comprehensive tool to support onboarding and continuous learning for staff who deliver financial advocacy services.

Prior Authorization Clinic

ACCC is developing an educational program that will foster discussions on how to ease provider burden and ensure the best quality care for the patient when dealing with the utilization management technique known as prior authorization.

Financial Advocacy: Foundation of Biomarker Testing Courses

Learn the fundamentals of biomarker and diagnostic testing as it relates to financial navigation. Gain confidence in your ability to guide patients through the complex insurance process, practice clear communication strategies, and access helpful financial resources.

Financial Advocacy Toolkit

ACCC, its members, and partners have collected new and updated resources to help you develop, implement, and continue to deliver effective financial advocacy services in your cancer program or practice.

Patient Assistance & Reimbursement Guide

Access the most up-to-date anti-cancer medication assistance and reimbursement programs that are available to help alleviate the financial burden of cancer treatment. Search for applicable Oncology-Related Products and Companies and apply optional Coverage and Assistance Type filters to streamline your results.

FAN Community (ACCC Members Only)

The Financial Advocacy Network Community is a private forum for ACCC members to ask questions, share resources and experiences, and offer support for delivering financial advocacy services to your patients. You will need to login to your ACCC member account in order to access this benefit.

 

On-Demand Webinars

  • In this final webinar, hear from our experts Jordan Karwedsky, Financial Counselor, Green Bay Oncology, Wendi Waugh, BS, RT(R)(T), CMD, CRT, Administrative Director of SOMC Cancer Services & Ambulatory Infusion, Southern Ohio Medical Center, and Dr. Michael R. Gieske, Director of Lung Cancer Screening. Join us as we discuss prior authorization challenges in biomarker testing, importance of providing access to biomarker testing for underserved populations, how biomarkers are shaping the future of medicine, as well as what can be done at the policy level to allow for more access.

  • In the fifth webinar, we will hear from Angie Santiago, CRCS, Manager of Oncology Financial Advocacy, Sidney Kimmel Cancer Center at the Thomas Jefferson University Health System, and Chair of ACCC’s Financial Advocacy Network, and Sarah Shaw, Oncology Program Manager at St. Luke’s Cancer Institute in Boise, ID. Join us as we discuss importance of medical necessity in oncology and how clear denial data can help maximize reimbursement.

  • In the fourth webinar, we will hear from Gretchen Van Dyck, Financial Counselor from St. Vincent Hospital Regional Cancer Center and Rachelle Gill, Program/Department Coordinator II for Proton Therapy Appeals at Fred Hutchinson Cancer Center. Join us as we discuss radiation authorization submissions before treatment and strategies on how to work radiation authorization denials and appeals after treatment.

 

Cancer Buzz Podcasts

From Oncology Issues

 

From the ACCCBuzz Blog

Multiple Myeloma & Colin Powell


November 22, 2021
colin powell image

COVID-19 has thus far claimed 5 million lives and infected more than 250 million people worldwide. Patients with comorbid conditions have been disproportionately affected by the disease. For example, people with multiple myeloma—a type of blood cancer that develops in the bone marrow—often present with considerable immune impairment and are more susceptible to viral infection and death. Subsequently, patients with multiple myeloma—as well as numerous other comorbid conditions—have been prioritized to receive COVID-19 vaccines, and more recently, booster shots. 

However, vaccines may not achieve full effectiveness for some patients. A growing body of evidence indicates that some individuals with underlying comorbidities may exhibit suboptimal antibody response to COVID-19 vaccination. According to research from the Icahn School of Medicine at Mount Sinai, patients with multiple myeloma lacking an antibody response to the COVID-19 vaccine may consequently fail to trigger a T-cell response, which can otherwise kill cells infected by the virus. 

Combatting Increased Risk 


The vulnerability of patients with multiple myeloma has received special attention lately due to the recent passing of former Secretary of State General Colin Powell, 84, related to complications from COVID-19. Although he was fully vaccinated, Powell had a compromised immune systems associated with multiple myeloma, for which he was undergoing treatment. “Patients with multiple myeloma are [often] older [and] on continuous therapy, even while in remission,” explains Parameswaran Hari, MD, MRCP, MS, professor of hematology and chief of the Division of Hematology and Oncology at the Medical College of Wisconsin. “Myeloma itself, as well as many of the therapies, are immune-suppressive and inhibit the ability of the body to produce antibodies against the virus,” he adds. 

Based on recent clinical trials, hospitalized patients with multiple myeloma who have COVID-19 have higher mortality rates (34%-39%) compared to age- and sex-matched hospitalized patients without multiple myeloma who have COVID-19 (16%-23%). Data suggest that at least some people with multiple myeloma who are vaccinated may remain unprotected due to reported suboptimal COVID-19 immune responses related to comorbid factors such as immunosuppression, uncontrolled disease, or concomitant therapy.  

“Myeloma patients [undergoing] treatment who are not in complete remission are less likely to be successfully vaccinated,” says David H. Vesole, MD, PhD, director of the Myeloma Program at MedStar Georgetown University Hospital in Washington, DC. Dr. Vesole encourages patients with multiple myeloma to get the vaccine: “To improve the success rate of vaccination, myeloma patients should absolutely be vaccinated and receive the third booster immunization as well.”
  

Monitoring the immune response to COVID-19 vaccination in patients with multiple myeloma, says Dr. Hari, and administering supplementary doses of the same or another vaccine, may provide some guidance for the clinical management of these patients. 

Looking Forward 


ACCC developed the project Returning to Practice in the Post-COVID-19 Era: Hematology Disease Education to highlight cancer programs that have successfully adapted their services to the ongoing—though now more manageable—COVID-19 pandemic. This project enables multidisciplinary cancer care teams about what can be anticipated as vaccinations slowly make it possible for programs to resume their pre-pandemic services—specifically for patients with hematologic malignancies such as multiple myeloma. “Education is essential for understanding the biology, complications, prevention, and treatment and outcomes in COVID-infected individuals,” says Dr. Vesole. Information on how to remain safe in high COVID-19 transmission areas must be made available to all—particularly healthcare staff and those with the highest risk of infection. 

To accomplish this educational effort, ACCC hosted a webinar featuring Dr. Vesole and other hematologic malignancy experts in which they discussed their experienced in moving through this transition while also maintaining high-quality care. ACCC also hosted three vodcasts featuring expert faculty members discussing the state of hematology during the ongoing pandemic. One vodcast featuring Dr. Hari highlighted some implications of the pandemic, including drivers of patient stress, treatment adherence, in-clinic and virtual visits, and vaccination for patients with multiple myeloma. These events are now available on-demand on the ACCC website. 

According to Dr. Hari, key recommendations to patients and providers from the Myeloma Care & Strategies vodcast  include:  

  • Become fully vaccinated, especially with a multiple myeloma comorbidity. 

  • Re-vaccinate or receive booster shots, as needed. 

  • Never assume 100% protection or have false confidence. 

  • Remain vigilant about disease symptoms and risks in view of the ever-changing landscape of the COVID-19 pandemic. 

  • Ensure people around the patient are fully vaccinated. 

  • Do not defer myeloma care. 

  • Keep up with concomitant treatment of multiple myeloma, as appropriate. 

 

Immunocompromised patients, like those diagnosed with multiple myeloma, may not be able to mount the immune response of a healthy person fully vaccinated against the SARS-CoV-2 infection, as evidenced by the unfortunate death of General Colin Powell. However, being fully vaccinated can reduce the risk of patients getting infected and becoming severely ill, while also dramatically reducing their risk of hospitalization or death.

Abstracts/Presentations