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Financial Advocacy

The Association of Cancer Care Centers (ACCC) is committed to building the confidence of oncology financial advocates, connecting them with much-needed solutions to improve the patient experience. Through the Financial Advocacy Network’s tools and resources, ACCC empowers cancer programs and practices to proactively integrate financial health into the oncology care continuum and help patients gain access to high-quality care for a better quality of life.

For more information on this project, please contact the ACCC Provider Education department.

 

Featured Programs

Financial Advocacy Guidelines

These guidelines were created using a collaborative, consensus-based process to promote and guide the implementation of critical financial advocacy services in cancer programs and practices across the nation.

Financial Advocacy Boot Camp

Whether you are an experienced financial advocate or new to the field, the ACCC Financial Advocacy Boot Camp prepares you to help your patients and your program address the growing issue of financial toxicity.

Financial Advocacy Playbook

The ACCC Financial Advocacy Network brought together experts in financial advocacy to create this Playbook—a comprehensive tool to support onboarding and continuous learning for staff who deliver financial advocacy services.

Prior Authorization Clinic

ACCC is developing an educational program that will foster discussions on how to ease provider burden and ensure the best quality care for the patient when dealing with the utilization management technique known as prior authorization.

Financial Advocacy: Foundation of Biomarker Testing Courses

Learn the fundamentals of biomarker and diagnostic testing as it relates to financial navigation. Gain confidence in your ability to guide patients through the complex insurance process, practice clear communication strategies, and access helpful financial resources.

Financial Advocacy Toolkit

ACCC, its members, and partners have collected new and updated resources to help you develop, implement, and continue to deliver effective financial advocacy services in your cancer program or practice.

Patient Assistance & Reimbursement Guide

Access the most up-to-date anti-cancer medication assistance and reimbursement programs that are available to help alleviate the financial burden of cancer treatment. Search for applicable Oncology-Related Products and Companies and apply optional Coverage and Assistance Type filters to streamline your results.

FAN Community (ACCC Members Only)

The Financial Advocacy Network Community is a private forum for ACCC members to ask questions, share resources and experiences, and offer support for delivering financial advocacy services to your patients. You will need to login to your ACCC member account in order to access this benefit.

 

On-Demand Webinars

  • In this final webinar, hear from our experts Jordan Karwedsky, Financial Counselor, Green Bay Oncology, Wendi Waugh, BS, RT(R)(T), CMD, CRT, Administrative Director of SOMC Cancer Services & Ambulatory Infusion, Southern Ohio Medical Center, and Dr. Michael R. Gieske, Director of Lung Cancer Screening. Join us as we discuss prior authorization challenges in biomarker testing, importance of providing access to biomarker testing for underserved populations, how biomarkers are shaping the future of medicine, as well as what can be done at the policy level to allow for more access.

  • In the fifth webinar, we will hear from Angie Santiago, CRCS, Manager of Oncology Financial Advocacy, Sidney Kimmel Cancer Center at the Thomas Jefferson University Health System, and Chair of ACCC’s Financial Advocacy Network, and Sarah Shaw, Oncology Program Manager at St. Luke’s Cancer Institute in Boise, ID. Join us as we discuss importance of medical necessity in oncology and how clear denial data can help maximize reimbursement.

  • In the fourth webinar, we will hear from Gretchen Van Dyck, Financial Counselor from St. Vincent Hospital Regional Cancer Center and Rachelle Gill, Program/Department Coordinator II for Proton Therapy Appeals at Fred Hutchinson Cancer Center. Join us as we discuss radiation authorization submissions before treatment and strategies on how to work radiation authorization denials and appeals after treatment.

 

Cancer Buzz Podcasts

From Oncology Issues

 

From the ACCCBuzz Blog

Oncology Research in Community: Leveraging the Role of Pharmacist


January 12, 2021
Cartoon prescription pill bottle with two pills

In the final installment of ACCC’s webinar series honoring American Pharmacists Month, experts discussed the integral role pharmacists play in supporting clinical trial research in the community setting, and they identified opportunities for extending the pharmacist role in an increasingly complex research landscape. 

The webinar was moderated by Sandeep Parsad, PharmD, MBA, BCOP, assistant director of pharmacy at the University of Chicago Medicine. She was joined by Sapna R. Amin, PharmD, BCOP, manager of investigational pharmacy services in the Division of Pharmacy at MD Anderson Cancer Center; Cindy L. O'Bryant, PharmD, BCOP, FCCP, FHOPA, professor at the University of Colorado Skaggs School of Pharmacy and Pharmaceutical Sciences; and Siu Fun Wong, PharmD, chair of the SWOG Pharmaceutical Science Committee. 


The Pharmacist in Community Research  

Community-based cancer programs enable clinical trials to have a broader reach beyond traditional settings and provide greater access to breakthrough treatments for patients with cancer. Unique challenges apply to offering clinical trials in this setting. With those challenges, however, come opportunities for the pharmacist to play an increasingly critical role. 


Pharmacy has an integral role in pre-site meetings and capability assessments when working with partners, sponsors, or researchers in making initial determinations about whether a cancer program and its pharmacy can meet the needs of the study, such as whether it has adequate staffing, space, or other operational resources.  


The timeline of a study can span from one month to five years, and pharmacy has a crucial role to play in the initiation, set-up, maintenance, and close-out of the study. Pharmacists are responsible for drug accountability and record-keeping for the lifespan of the clinical trial. 

“It’s important to understand the oversight of that trial and how that will be done in your practice setting,” advised Dr. Amin. “It’s crucial that policies and procedures are in place in order to be successful.” 

“Not only is a pharmacy responsible for answering to what pharmacy does within its institution, the pharmacy is also responsible for answering to the regulatory bodies and authorities as it is audited as part of the clinical study,” Dr. Amin added. “Once it goes to marketing part of the drug, all of this information is supplied to the FDA, and the pharmacy is a key part of those audits.” 

Pharmacy and the Cost of Clinical Trials 

The goal of clinical trials is to develop safe and effective strategies to prevent, detect, diagnose, treat, and cure cancer and to evaluate the efficacy and safety of new drugs and other cancer-related 

technologies. To reach those goals, adequate funding is necessary. “Pharmacists are notorious for giving away services, and we really have to think about how we want to bill, to fund a research program to provide these things,” said Dr. O’Bryant. 


When budgeting for clinical trials, there are several cost areas to itemize, including: 

  • Indirect costs (i.e., operational costs) 

  • Study start-up costs (i.e., extra procedures within the infusion center or assays that will need to be introduced) 

  • Regulatory costs that would be involved in the start-up, maintenance, and closure phases of the study 

  • Per-patient costs, including labs, tests, procedures, PK/genomic sampling, study coordination, and salary support.


Among these costs, those most important to pharmacy are the initiation or set-up fee, annual fee, drug costs, dispensing fees, inventory management fee related to storage and handling, clinical service fee, and study close-out fees. At the close of a study, pharmacy must ensure that waste processes are in place to ensure safety and that any further data collection is submitted accurately. 

Extending the Role of the Pharmacist

Pharmacists at the University of Colorado provide medication therapy management for research protocols, including drug interaction review at screening and during trials, dose modifications review, and patient education. They also are involved in direct patient care when conducting study-related visits such as toxicity assessment. 

Other non-traditional opportunities for research pharmacists include protocol development or review, study implementation, pharmacokinetic sampling and analysis, and translational research. Dr. O’Bryant recommends that pharmacists serve in research leadership roles such as committee chairs and directors or as principal investigators in industry-sponsored or investigator-initiated trials.  

Pharmacists can optimize their role in research by taking advantage of opportunities to educate others in their communities and in their workplaces about their unique knowledge, skills, and experiences, noted Dr. Wong. She also suggested that pharmacists determine the breadth and depth of the services they wish to engage in and create documentation to support the value of those services, such as an itemized budget. She also recommends using research that already exists to support the value that pharmacists bring to research. 

Perhaps most important is that any pharmacist seeking to optimize their role be ready to act on opportunities when they arise. As healthcare teams continue to shift workflows and strategies, the role of the pharmacist is likely to continue to grow increasingly important in the multidisciplinary cancer care team. 
  

The recorded webinar can be viewed upon registering for ACCC’s American Pharmacists Month webinar series. Other recorded webinars that can be viewed on demand include Billing for Chemotherapy Patient Management: Extending and Elevating the Pharmacist Role; Pharmacy Metrics for Off-Label Treatment; and Pharmacists and Older Adults with Cancer: Effective Practices. 


Previous blogs marking American Pharmacists Month:
 

 

This webinar series is being offered through the ACCC Oncology Pharmacy Education Network (OPEN), established in 2004 to bring together education, resources, and peer-to-peer networking to help pharmacy professionals navigate the accelerating course of change in oncology—clinically, operationally, fiscally, and programmatically. ACCC thanks Merck & Co. for their financial support of the Oncology Pharmacy Education Network. 

Abstracts/Presentations