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Financial Advocacy

The Association of Cancer Care Centers (ACCC) is committed to building the confidence of oncology financial advocates, connecting them with much-needed solutions to improve the patient experience. Through the Financial Advocacy Network’s tools and resources, ACCC empowers cancer programs and practices to proactively integrate financial health into the oncology care continuum and help patients gain access to high-quality care for a better quality of life.

For more information on this project, please contact the ACCC Provider Education department.

 

Featured Programs

Financial Advocacy Guidelines

These guidelines were created using a collaborative, consensus-based process to promote and guide the implementation of critical financial advocacy services in cancer programs and practices across the nation.

Financial Advocacy Boot Camp

Whether you are an experienced financial advocate or new to the field, the ACCC Financial Advocacy Boot Camp prepares you to help your patients and your program address the growing issue of financial toxicity.

Financial Advocacy Playbook

The ACCC Financial Advocacy Network brought together experts in financial advocacy to create this Playbook—a comprehensive tool to support onboarding and continuous learning for staff who deliver financial advocacy services.

Prior Authorization Clinic

ACCC is developing an educational program that will foster discussions on how to ease provider burden and ensure the best quality care for the patient when dealing with the utilization management technique known as prior authorization.

Financial Advocacy: Foundation of Biomarker Testing Courses

Learn the fundamentals of biomarker and diagnostic testing as it relates to financial navigation. Gain confidence in your ability to guide patients through the complex insurance process, practice clear communication strategies, and access helpful financial resources.

Financial Advocacy Toolkit

ACCC, its members, and partners have collected new and updated resources to help you develop, implement, and continue to deliver effective financial advocacy services in your cancer program or practice.

Patient Assistance & Reimbursement Guide

Access the most up-to-date anti-cancer medication assistance and reimbursement programs that are available to help alleviate the financial burden of cancer treatment. Search for applicable Oncology-Related Products and Companies and apply optional Coverage and Assistance Type filters to streamline your results.

FAN Community (ACCC Members Only)

The Financial Advocacy Network Community is a private forum for ACCC members to ask questions, share resources and experiences, and offer support for delivering financial advocacy services to your patients. You will need to login to your ACCC member account in order to access this benefit.

 

On-Demand Webinars

  • In this final webinar, hear from our experts Jordan Karwedsky, Financial Counselor, Green Bay Oncology, Wendi Waugh, BS, RT(R)(T), CMD, CRT, Administrative Director of SOMC Cancer Services & Ambulatory Infusion, Southern Ohio Medical Center, and Dr. Michael R. Gieske, Director of Lung Cancer Screening. Join us as we discuss prior authorization challenges in biomarker testing, importance of providing access to biomarker testing for underserved populations, how biomarkers are shaping the future of medicine, as well as what can be done at the policy level to allow for more access.

  • In the fifth webinar, we will hear from Angie Santiago, CRCS, Manager of Oncology Financial Advocacy, Sidney Kimmel Cancer Center at the Thomas Jefferson University Health System, and Chair of ACCC’s Financial Advocacy Network, and Sarah Shaw, Oncology Program Manager at St. Luke’s Cancer Institute in Boise, ID. Join us as we discuss importance of medical necessity in oncology and how clear denial data can help maximize reimbursement.

  • In the fourth webinar, we will hear from Gretchen Van Dyck, Financial Counselor from St. Vincent Hospital Regional Cancer Center and Rachelle Gill, Program/Department Coordinator II for Proton Therapy Appeals at Fred Hutchinson Cancer Center. Join us as we discuss radiation authorization submissions before treatment and strategies on how to work radiation authorization denials and appeals after treatment.

 

Cancer Buzz Podcasts

From Oncology Issues

 

From the ACCCBuzz Blog

ACCC Comments on CMS Radiation Oncology Final Rule; CMS Delays Implementation


October 27, 2020

By Matt Devino, MPH

On October 13, ACCC President Randall Oyer, MD, sent on behalf of ACCC a letter to Alex Azar, Secretary of the U.S. Department of Health and Human Services, and Seema Verma, Administrator of the Centers for Medicare and Medicaid Services, responding to CMS’ final rule for the
Radiation Oncology (RO) Model. The RO Model aims to improve the quality of care for patients with cancer who are receiving radiotherapy (RT) by moving toward a simplified and predictable payment system. 

The RO Model will test whether bundled, prospective, site-neutral, modality agnostic, and episode-based reimbursement can reduce Medicare expenditures while preserving or enhancing the quality of care for Medicare beneficiaries. These newly configured payments will reimburse physician group practices, hospital outpatient departments, and freestanding radiation therapy centers for radiotherapy episodes of care.

CMS originally set the five-year RO Model performance period to begin January 1, 2021. After receiving feedback from numerous stakeholders (including ACCC), the agency announced on October 21, 2020 that it was moving the start date to July 1, 2021. CMS states that it is currently pursuing rulemaking to make this change.

In his letter to CMS, Dr. Oyer stated ACCC’s concern about the original deadline for implementing the RO Model. Cancer programs have been and continue to be, wrote Dr. Oyer, severely affected by COVID-19, and they should not be required to implement a new initiative during the pandemic. By significantly delaying the start of the RO Model, said Dr. Oyer, CMS will be better able to guarantee its success, minimize the burden on providers, and ensure that patients receive the care they need.

Discount Factors

Dr. Oyer also urged CMS to reduce the model’s discount factors to no more than 3 percent. While ACCC supports the RO Model’s concept and premise, the association continues to have serious reservations about it. Given the model’s steep payment cuts, they are more likely to hurt—rather than improve—quality care. In particular, said Dr. Oyer, the discount factor cuts of 3.75 percent and 4.75 percent for professional and technical services, respectively, are out of alignment with other alternative payment models and the Medicare Access and CHIP Reauthorization Act. The final rule estimates cuts of 6 percent to participating group practices and 4.7 percent to hospital outpatient departments.

Dr. Oyer also stated that an ACCC analysis revealed virtually no upside potential for required participants, as any hint of “payment stability” is negated by the discount factors and withholds. Given this, ACCC has urged CMS to reduce the discount factors to no more than 3 percent.

Patient Access

Finally, wrote Dr. Oyer, ACCC believes that CMS should address the disproportionate impact that the RO Model will likely have on patient access to care. It is likely, said Dr. Oyer, that the model will have a disproportionate impact on patient access to radiation therapy in cancer programs that have a high number of Medicare beneficiaries—particularly in rural and underserved areas. ACCC recommended that CMS perform a study on the impact this model will have on patient access to care before its implementation.

The rule states that practices with fewer than 20 episodes in the previous year may opt out of the RO Model. Dr. Oyer wrote that ACCC believes that this threshold is so low, few if any selected facilities would qualify. ACCC continues to urge CMS to work with the stakeholder community to develop a more appropriate opt-out mechanism that recognizes the challenges faced by small, rural practices.

 

For more information on the RO Model final rule, see these CMS resources:

 

Abstracts/Presentations