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NOC 2019 Highlights



Highlights from Orlando

The ACCC 36th National Oncology Conference, October 30-November 1 brought together hundreds of cancer care professionals and thought leaders. Over three days, attendees were encouraged to share insights, experience, and strategies for elevating the delivery of exceptional patient care and empowering the professional well-being of the entire care team.

Seven cancer programs were presented with the ACCC Innovator Award for their innovative and replicable solutions to common problems facing oncology care today.



WATCH: Joe Mull's No More Team Drama—LIVE at #ACCCNOC!

WATCH: The 2019 ACCC Innovator Award Winners


The Importance of the ACCC’s Focus on Compensation With Ali McBride as President

News Coverage

Are You Missing Out On Critical Adverse Event Information?
March 2, 2020

Telehealth Delivers Access to Care and Cutting-Edge Clinical Research to Rural Areas
Jan 11, 2020

Food Insecurity and Cancer
Jan 6, 2020

Where Does Survivorship Stand in the Era of Immuno-Oncology?
Jan 5, 2020

Improving the Patient Experience With a Radiation Oncology App
Jan 5, 2020

The CaLM Model: Addressing the Whole Person in Cancer Care
Dec 20, 2019

Utilizing Telemedicine for Supportive Group Psychotherapy
Dec 20, 2019

Telemedicine Improves Accessibility of CAR T-Cell Therapy
Nov 26, 2019

ACCC Recognizes Ethan Basch on Symptom Monitoring in Oncology
Nov 18, 2019

The Importance of the ACCC's Focus on Compensation With Ali McBride as President
Nov 18, 2019

WellSpan launches new, award-winning cancer app
Nov 15 2019

Association of Community Cancer Centers Honors Ethan Basch, MD, MSc, with Clinical Research Award
Nov 13, 2019

Association of Community Cancer Centers Presents Annual Achievement Award Posthumously to Arti Hurria, MD, FASCO
Nov 11, 2019

UNC Hospitals Pharmacy Department Wins Award for Reducing Patients' Financial Risks
Nov 11, 2019

Cancer Life reiMagined: TheCaLM Model of Whole-Person Cancer Care
Nov 07, 2019

Scarborough Cancer Specialist Honored for Treating Food Insecurity
Nov 07, 2019

Association of Community Cancer Centers Presents David King Community Clinical Scientist Award to Paul D. Hansen, MD, FACS
Nov 07, 2019

Association of Community Cancer Centers Honors Seven Cancer Programs with Innovator Awards at 36th National Oncology Conference
Nov 04, 2019

Cancer Center in Under-Served Community Highlights Benefits of a Genetic Testing Program
Nov 01, 2019

ACCC Marks 15th Anniversary of Oncology Pharmacy Education Network; Honors Founding Leaders
Oct 22, 2019

Association of Community Cancer Centers (ACCC) 36th National Oncology Conference Provides How-To Strategies for the Cancer Care Team
Oct 16, 2019


Perspective on the “Modern Cancer Patient”

November 12, 2019

Presenting another perspective on the cancer patient experience, ACCC 36th National Oncology Conference featured speaker Laura Holmes Haddad shared her autobiographical story of what many might view as a “not typical” cancer patient. When she was diagnosed with stage IV inflammatory breast cancer, Holmes Haddad was a 37-year-old mother of young children. Her experiences and those of others diagnosed with cancer between the ages of 20 and 65 reveal room for improved communication and opportunities to better meet the needs of what Haddad has dubbed, “the modern cancer patient.” Of note, Haddad said that these patients account for nearly half of all new cancer diagnoses.  

Drawing on her own experiences and those of others, Holmes Haddad’s retelling of unaddressed questions and real-world logistical challenges brought “The Changing Face of the Cancer Patient Experience” to life. She asked her audience members to consider how family obligations and responsibilities combine with clinical and other practical considerations when patients must make decisions about treatment options. Recounting the lived experience of how a patient (and family’s) home life can be affected by cancer treatment and medication regimens, Haddad asked attendees to consider whether they are asking their “modern cancer patients” the right questions. Questions such as: Do they live alone? Are they responsible for the care of young children, elderly parents, or an ill spouse? Are they able to drive? Are they able to work? Cancer programs need to support all patients physically, emotionally, and financially, Haddad said. Asking the right questions is the key to offering the right support.

With 2.8 million children under age 18 living with a parent affected by cancer, “asking your cancer patients if they have kids is an important first step,” Holmes Haddad emphasized. To meet the needs of the modern cancer patient, those patients have to plan their cancer journeys not only for themselves, but also for their children.

Holmes Haddad also pointed to the need to bridge the gap in meeting the care needs of both cancer patients and survivors. “Every single cancer survivor I’ve talked to said [that] the care team never discussed the sexual [side] effects of their cancer treatment,” said Holmes Haddad. “Making sure that someone on the team is reaching out to cancer patients about oncology fertility is key.”

Holmes Haddad added that financial counselors play an essential role in helping modern cancer patients navigate the cost burden of cancer. Patients in this age group (20-65), unlike older or younger patients, are mid-career, often have a lower amount of savings, don’t qualify for Medicare, may not have employer-based insurance, and may be the primary breadwinner for their family.

What actions can cancer programs take now to better support their modern cancer patients? Holmes-Haddad concluded her presentation with these practical suggestions:

  • Provide emotional support/therapy
  • Consider the needs of children when making treatment recommendations
  • Refer to additional social services such as childcare, cleaning, and financial assistance resources if needed
  • Suggest support groups for parents
  • Discuss fertility preservation and planning
  • Provide tips for returning to the workforce and other employment-related issues
Laura Holmes Haddad is the author of This Is Cancer, her response to the overly-earnest, somber, gray cancer survival books she found out there. It’s a thoughtful, informative resource for those who prefer their pathos with equal parts humor and reality and a touch of flair.

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CME/CE Accreditation and Credit Designation Statements

For Physicians

This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Institute for Medical and Nursing Education (IMNE) and Association of Community Cancer Centers (ACCC).

IMNE designates this live educational activity for a maximum of 8.25 AMA PRA Category 1 Credits.™ Physicians should only claim credit commensurate with the extent of their participation in the activity.

For Nurses

IMNE is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s (ANCC’s) Commission on Accreditation. This educational program provides 8.25 contact hours of continuing nursing education credit. If you have any questions regarding the CME or CE credit being offered for this meeting, please contact IMNE at

Disclaimer: The information presented in this activity represents the opinion of the faculty and is not necessarily the official position of ACCC, its members, or IMNE.


logo-CEAP-136x128This program is Approved by the National Association of Social Workers (Approval # 886550915-2580) for 10 continuing education contact hours.


Learning Objectives

After attending the ACCC 36th National Oncology Conference, participants will be better able to:

  • Evaluate recent and emerging trends and strategies designed to improve the quality of cancer care
  • Utilize relevant staff educational materials and resources in specific areas of cancer management to achieve coordinated and effective cancer care delivery and overcome common challenges that hinder operational efficiency
  • Demonstrate innovative strategies designed to promote efficiency in all aspects of cancer care, including the strategic planning process, pharmacy pre-certification and denials management, schedule optimization, and care coordination, resulting in an overall improvement of the patient experience
  • Discuss the impact of whole-person care for the management of mental, cognitive, and physical health in patients diagnosed with cancer
  • Employ technology to deliver cancer care through non-traditional avenues, including telehealth to reach at-risk populations, virtual tumor boards to facilitate prospective clinician planning, and apps to allow patients on-demand access to disease- and treatment-specific education
  • Analyze lessons learned under the first oncology-specific alternative payment model (the OCM) to help programs successfully complete the transition to value-based care
  • Summarize how to make an effective business case for adding and/or growing comprehensive cancer care services

Media Partners




This program is supported by educational grants from Abbvie, Inc., AstraZeneca Pharmaceuticals LP, Daiichi Sankyo, Inc., Novartis, and Pfizer, Inc.

What Others are Saying

begin-quoteNetworking, idea sharing, and learning practical programs and innovations that I can bring back to my cancer center. These are the things that I value most about this conference.

—  Justin Drew, MSN, RN, NEA-BC, Director, Cancer Center, Middlesex Health Cancer Centerend-quote