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Home > Mediaroom > Press Releases > 2014 > ACCC-Announces-2014-Cancer-Programs-Trends-Survey-Results

ACCC News Release

CONTACT: Lori Gardner, Senior Director
Communications & Marketing
301.984.9496 ext. 226

September 10, 2014

Association of Community Cancer Centers' 2014 Survey: Cancer Programs are Taking Charge, Developing Own Guidelines to Track and Measure Quality

Survey also Reports Demand for Patient-Centered Services
Continues to Soar

ROCKVILLE, Md.—Results from the Association of Community Cancer Centers’ (ACCC) recently released annual Trends in Cancer Programs survey reveal a compelling new trend among cancer programs—an increasing number are proactively developing their own guidelines to help measure and track the quality of care provided, rather than waiting to be told what to do by payers.

While the use of metrics to track and measure quality is increasing, only 28% of respondents report that their payers require quality measures, although most believe this is coming in the future. These findings may explain the increased participation in accountable care organizations (ACOs): 24% of survey respondents reported they are currently involved with an ACO that has an oncology component, a significant uptick from 5% in 2013. Twenty-two percent of oncology providers stated that they intend to participate in an ACO in the future.

Another key survey finding—the demand for patient-centered care is still going strong. An increasing number of cancer programs are stepping up their efforts to ensure that they are ready for the American College of Surgeons’ Commission on Cancer (CoC) standards that go into effect in 2015, including those related to palliative care, clinical trials, patient navigation, cancer survivorship, and genetic counseling. The survey found that patient-centered care is driving growth in the number of supportive services being offered, including integrative and complementary therapies. In particular, the patient-centered field of financial advocacy is thriving, with 90% of survey respondents offering financial assistance services, and 84% reporting that they have “financial specialists” on staff.

“Change is constant in healthcare. ACCC’s survey shows that forward-thinking cancer care programs are looking ahead to what’s next, and taking charge by proactively identifying quality measurements to drive improvements,” said ACCC President Becky L. DeKay, MBA. “The survey also reveals that the extraordinary demand for patient-centered care continues, and an increasing number of cancer programs are answering the call by offering a full spectrum of innovative services that ensure patients’ needs are being met. The results reinforce the focus on quality in cancer care, which is my President’s theme for 2014-2015. Delivering quality care is a journey—not a destination, and our members are clearly making progress on this journey.”

Other Key Survey Findings:

This is the fifth year in which the Trends in Cancer Programs survey has been conducted, and is a joint project between ACCC and Lilly Oncology. More than 110 cancer programs participated in this year’s survey, which was conducted by the consulting firm Oncology Reimbursement Management. The 2014 Trends in Cancer Programs Survey is available to ACCC members and on request.

For more information about ACCC’s Trends in Cancer Programs 2014 Survey, visit

About the Association of Community Cancer Centers
The Association of Community Cancer Centers (ACCC) is the leading advocacy and education organization for the multidisciplinary cancer care team. More than 23,000 cancer care professionals from over 2,000 hospitals and practices nationwide are affiliated with ACCC. It is estimated that 65 percent of the nation's cancer patients are treated by a member of ACCC. Providing a national forum for addressing issues that affect community cancer programs, ACCC is recognized as the premier provider of resources for the entire oncology care team. Our members include medical and radiation oncologists, surgeons, cancer program administrators and medical directors, senior hospital executives, practice managers, pharmacists, oncology nurses, radiation therapists, social workers, and cancer program data managers. For more information, visit ACCC's website at Follow us on Facebook, Twitter, LinkedIn, and read our blog, ACCCBuzz.

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